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ArticleLessons from the Untold Success Story:

Steve Burdon2005

Article2005

Lessons from the Untold Success Story:

Steve Burdon · Ajay Bhalla

32 citations·0/0 files stored·European Management Journal

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Outsourcing and Supply Chain Management Customer Service Quality and Loyalty Facilities and Workplace Management

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References

1998Strategic Intent for IT Outsourcing 2001The Hidden Costs of IT Outsourcing 2002Trends in Outsourcing:1994ECONOMIES OF INTEGRATION VERSUS BUREAUCRACY COSTS: DOES VERTICAL INTEGRATION IMPROVE PERFORMANCE?2021Strategic Outsourcing 2012They’re Not Employees, They’re People 2000Outsourcing to outmanoeuvre:2004Rethinking Outsourcing in Manufacturing:

Cited by

2015Significant factors influencing outsourcing decision for facilities management (FM) services 2010Information Systems outsourcing: An empirical study of success factors 2007Study on Critical Success Factors for IT Outsourcing Lifecycle 2015Information systems outsourcing satisfaction: some explanatory factors 2014A framework for outsourcing facilities management services in Nigeria's public hospitals 2014Analysis of management practices in performance-based outsourcing contracts

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2005Strategic Outsourcing of IT Services: Theoretical Stocktaking and Empirical Challengesarticle · 4 shared references 2007Influences and outcomes of outsourcing: Insights from the telecommunications industryarticle · 4 shared references 2009International outsourcing of information technology services: review and future directionsarticle · 4 shared references 2006Information systems outsourcing: A literature analysisarticle · 3 shared references 2007Is more IT offshoring better?article · 3 shared references 2008Manufacturing outsourcing and its effect on plant performance—lessons for KIBS outsourcingarticle · 3 shared references

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Year2005

Typearticle

Published2005-10-01

VenueEuropean Management Journal

ISSN-L0263-2373

Languageen

Citations32

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.emj.2005.09.012

openalex_workW3124874785

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