The Responsible Adoption of (Highly) Automated Decision-Making Systems

Camille Grangé · Alain Pinsonneault

10 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Ethics and Social Impacts of AI Ethics in Business and Education Impact of AI and Big Data on Business and Society

Abstract

The next-generation technological era will be marked by the prevalence of highly automated decision-making systems (ADMS), which promote technological autonomy at the expense of human agency. In this paper, we examine the role and importance of socio-ethical factors in the responsible adoption of ADMS by organizations. In doing so, we draw on the unique characteristics of ADMS and leverage the literature on social responsibility to conceptualize what a responsible adoption process and a responsible adoption decision involve. The resulting framework makes a much-needed connection between technology adoption and social responsibility and offers a progressive foundation to study ADMS adoption.

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2003User Acceptance of Information Technology: Toward A Unified View1 1991The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders 1995Computer Self-Efficacy: Development of a Measure and Initial Test 1978Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization.1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model 2016The ethics of algorithms: Mapping the debate 2012What We Know and Don’t Know About Corporate Social Responsibility 2016How the machine ‘thinks’: Understanding opacity in machine learning algorithms

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