Design and Evaluation of Mobile Mental Health Resources for First Responders

Abstract

This project was completed in collaboration with a non- profit community mental health organization and first responders, to develop an app to better facilitate the process of navigating resources and finding them at any time and location. We completed preliminary digital resource repository evaluations, and two rounds of stakeholder focus groups with heuristic evaluations. This helped us identify four main domains to focus on: Resources, Around You, Information, and Programs. Focus group discussions were conducted to understand how stakeholders characterized mental health resources and evaluated the initial design. The design components have been explained in detail and future directions have been outlined in this paper.

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