Street-Level Bureaucracy: Dilemmas of the Individual in Public ServicesArthur E. Wise, Michael Lipsky1981-09-01articleEducational Evaluation and Policy Analysis1,576 citationsclosedNo readable copy stored yet — this record is metadata only.Public Policy and Administration ResearchPublic Administration and GovernanceSocial Work Education and PracticeAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 1,576 citations exist upstream.Cited by2014Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions2005Social Traps and the Problem of Trust2015Social Accountability: What Does the Evidence Really Say?2003Whose Voices? Whose Choices? Reflections on Gender and Participatory Development2015Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature2010Policing Borders, Producing Boundaries. The Governmentality of Immigration in Dark Times2007From “Pure” to “Hybrid” Professionalism2007Rightful resistance in rural China