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Teori dan Konsep Pelayanan Publik Serta Implementasinya
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Teori dan Konsep Pelayanan Publik Serta Implementasinya (2019)Teori dan Konsep Pelayanan Publik Serta I…Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Dalam Penentuan Titik Batas Desa wilayah Kabupaten Barito SelatanThe Effect of Work Discipline on Employee Performance in Determining the Village Boundary Points in the South Barito Regency (2021)Pengaruh Disiplin Kerja Terha…Information Technology, Organizational Culture, and Service Quality: The mediating effect of Personnel’s Performance (2020)Information Technology, Organ…TRANSPORTASI PUBLIK DAN MEDIA SOSIAL: PERSEPSI NETIZEN TERHADAP PELAYANAN BUS TRANS JOGJA 2016-2018 (2019)TRANSPORTASI PUBLIK DAN MEDIA…Implementasi master strategi dalam menciptakan nilai publik pada PDAM TKR Kabupaten Tangerang (2019)Implementasi master strategi …PENGARUH PERSEPSI KEADILAN REMUNERASI TERHADAP KINERJA PELAYANAN PEGAWAI PADA BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TIMUR (2017)PENGARUH PERSEPSI KEADILAN RE…PENGARUH PERSEPSI KEADILAN REMUNERASI TERHADAP KINERJA PELAYANAN PEGAWAI PADA BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TIMUR (2017)PENGARUH PERSEPSI KEADILAN RE…PENGARUH INTERNAL SERVICE QUALITY TERHADAP KEPUASAN KARYAWAN PADA PT. BANK RIAU KEPRI (2014)PENGARUH INTERNAL SERVICE QUA…Services Marketing: Integrating Customer Focus Across the Firm (1996)Service Management and Marketing (2011)Service, Quality & Satisfaction (2011)KONTRIBUSI BUDAYA, KEPEMIMPINAN, KEPUASAN KERJA, DAN KOMITMEN DALAM PENINGKATAN KINERJA DOSEN (2020)Manajemen Pelayanan Umum di Indonesia (2002)Reformasi Pelayanan Publik (2011)Metode research (penelitian ilmiah) (2014)Pengambilan keputusan stratejik: untuk organisasi publik dan organisasi nonprofit (2004)From New Public Management to Public Value: Paradigmatic Change and Managerial Implications (2007)Introducing Public Administration (2016)The Service of Trans Jatim Bus Transportation by means of Public Value Approarch (2024)Perencanaan & Pemodelan Transportasi (2006)Metode Penelitian Kualitatif (2010)Komunikasi Efektif untuk Mendukung Kinerja Perkantoran (2015)Business research methods (1976)Manajemen Sumber Daya Manusia (2019)Business Research Methods (2020)Reformasi birokrasi publik di Indonesia (2006)Mewujudkan Good Governance Melalui Pelayanan Publik (2014)MEWUJUDKAN GOOD GOVERNANCE MELALUI PELAYANAN PUBLIK (2021)The Influence of Discipline on Employee Performance which is Strengthened through Work Motivation in the General Section of the Directorate General of Infrastructure Financing of the Ministry of PUPR Using the Structural Equation Modeling (SEM) Method (2024)
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  • 2019TRANSPORTASI PUBLIK DAN MEDIA SOSIAL: PERSEPSI NETIZEN TERHADAP PELAYANAN BUS TRANS JOGJA 2016-20185 cited
  • 2019Implementasi master strategi dalam menciptakan nilai publik pada PDAM TKR Kabupaten Tangerang4 cited
  • 2021Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Dalam Penentuan Titik Batas Desa wilayah Kabupaten Barito SelatanThe Effect of Work Discipline on Employee Performance in Determining the Village Boundary Points in the South Barito Regency3 cited
  • 2020Information Technology, Organizational Culture, and Service Quality: The mediating effect of Personnel’s Performance3 cited
  • 2014PENGARUH INTERNAL SERVICE QUALITY TERHADAP KEPUASAN KARYAWAN PADA PT. BANK RIAU KEPRI1 cited
  • 2017PENGARUH PERSEPSI KEADILAN REMUNERASI TERHADAP KINERJA PELAYANAN PEGAWAI PADA BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TIMUR1 cited
  • 2017PENGARUH PERSEPSI KEADILAN REMUNERASI TERHADAP KINERJA PELAYANAN PEGAWAI PADA BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TIMUR1 cited

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