Servant Leadership dan Kompetensi Komunikasi:Dampaknya terhadap Kepuasan dan Kinerja Pendamping Program Keluarga Harapan (PKH) di Aceh Utara

Muhammad Sahem · Naufal Bachri

7 citations0/0 files storedJ-MIND (Jurnal Manajemen Indonesia)

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Employee Performance and Management School Leadership and Teacher Performance Employee Performance and Leadership

Abstract

ABSTRACTThis study aims to analyze the influence of servant leadership and communication competence on the performance of Conditional Cash TransfersCoordinatorsin North Aceh with job satisfaction as an intervening variable. This study uses primary data with a total sample of 150 respondents. The sampling method used is the census method. The data analysis model used is SEM-AMOS. The results show that servant leadership does not affect job satisfaction and performance. Communication competence has a significant effect on job satisfaction and performance. Job satisfaction has a significant effect on performance. Job satisfaction does not mediate the effect of servant leadership on performance. Meanwhile, job satisfaction mediates the effect of communication competence on performance. The implications of this research is that Conditional Cash TransfersCoordinatorsin North Aceh should be able to improve the communication competency because it has the greatest influence on the Conditional Cash Transfers Coordinators performance in North Aceh Regency.Keywords: servant leadership, communication competence, job satisfaction, employeeperformance

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References

2006Scale Development and Construct Clarification of Servant Leadership 2002Servant Leadership: Its Origin, Development, and Application in Organizations 2005Development of the servant leadership assessment instrument 2015Personal and Organizational Excellence through Servant Leadership 2005The Understanding and Practice of Servant-Leadership 2013Influence of Servant Leadership to Motivation, Organization Culture, Organizational Citizenship Behavior (OCB), and Employee’s Performance in Outstanding Cooperatives East Java Province, Indonesia 2017Pengaruh Komunikasi, Motivasi Kerja Dan Kompetensi Terhadap Kepuasan Kerja Serta Implikasinya Pada Kinerja Dosen Pada Perguruan Tinggi Pariwisata Swasta Di Jawa Barat 2018PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL INTERVENING (Studi Kasus Karyawan PT. Fumira Semarang)

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2023Pengaruh Servant Leadership terhadap Organizational Citizenship Behavior (OCB) melalui Kepuasan Kerja pada Pegawai Badan Pengelola Pajak dan Retribusi Daerah (BPPRD) Kota Jambi 2021The Effect Of Organizational Climate And Servant Leadership On Job Satisfaction And Their Impacts On Employees’ Performance In The Midst Of Covid-19 Pandemic 2022THE EFFECT OF SERVANT LEADERSHIP AND COMPENSATION ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL COMMITMENT (Study at PT Cometic Perkasa Abadi Semarang)

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