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Determinants of Millennials' behavior in online shopping – Implications on consumers’ satisfaction and e-business development
16 references·16 citing·46 second hopsampled
Determinants of Millennials' behavior in online shopping – Implications on consumers’ satisfaction and e-business development (2021)Determinants of Millennials' behavior in …Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1 (2014)Trust, Satisfaction, and Onli…A study of the impact of social media on consumers (2014)A study of the impact of soci…Understanding Generation Y and their use of social media: a review and research agenda (2013)Understanding Generation Y an…Understanding e‐business adoption across industries in European countries (2010)Understanding e‐business adop…Shopping motivations on Internet: A study based on utilitarian and hedonic value (2007)Shopping motivations on Inter…ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)ONLINE SHOPPING ACCEPTANCE MO…The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business (2006)The Process of Innovation Ass…What drives consumers to shop online? A literature review (2004)What drives consumers to shop…Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Culture's Consequences: Compa…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Exploring the factors associated with Web site success in the context of electronic commerce (2000)Exploring the factors associa…E-Commerce (2000)E-CommerceWork and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The Nature of Customer Value: An Axiology of Services in the Consumption Experience (1994)The Nature of Customer Value:…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model (2024)The different impact of utili…Online environmental platforms service and green consumer behavior nexus: a multi-mediator study (2024)Online environmental platform…Logistics Service Quality and Product Satisfaction in E-Commerce (2024)Logistics Service Quality and…Fast fashion consumption and its environmental impact: a literature review (2024)Fast fashion consumption and …Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach (2024)Cyberfraud, usage intention, …Age-dependent differences in using FinTech products and services—Young customers versus other adults (2023)Age-dependent differences in …Understanding the determinants of ePharmacy services: the moderating effect of technology discomfort (2022)Understanding the determinant…The Impact of Financial Shock, Behavior, and Knowledge on the Financial Fragility of Single Youth (2022)The Impact of Financial Shock…Modeling the impact of corporate social responsibility on sustainable purchase intentions: insights into brand trust and brand loyalty (2022)Modeling the impact of corpor…Factors affecting Arab consumers' attitudes toward online shopping in light of COVID-19: the moderating role of digital marketing (2022)Factors affecting Arab consum…Exploring the impact of brand awareness, brand loyalty and brand attitude on purchase intention in online shopping (2022)Exploring the impact of brand…Examining university students’ behaviors towards online shopping: An empirical investigation in an emerging market (2022)Examining university students…Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences (2022)Effects of logistics service …Development and validation of an improved DeLone-McLean IS success model - application to the evaluation of a tax administration ERP (2022)Development and validation of…Systematic review of gender differences and similarities in online consumers’ shopping behavior (2021)Systematic review of gender d…Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective (2021)Exploring customers' response…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The Behavioral Consequences of Service Quality (1996)Enticing online consumers: an extended technology acceptance perspective (2002)Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Digital Natives, Digital Immigrants Part 1 (2001)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)Managing brands and customer engagement in online brand communities (2013)Challenges and solutions for marketing in a digital era (2014)Social media in marketing: A review and analysis of the existing literature (2017)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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(2010)Dimensionalizing Cultures: The Hofstede Model in Context (2011)The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development (1997)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)
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References

  • 2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations21,666 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,203 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • 2006The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business1,436 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 1994The Nature of Customer Value: An Axiology of Services in the Consumption Experience1,364 cited
  • 2013Understanding Generation Y and their use of social media: a review and research agenda1,302 cited
  • 2004What drives consumers to shop online? A literature review1,021 cited
  • 2000E-Commerce937 cited
  • 2014A study of the impact of social media on consumers854 cited
  • 2007Shopping motivations on Internet: A study based on utilitarian and hedonic value791 cited
  • 2014Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1

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769 cited
  • 2007ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING736 cited
  • 2010Understanding e‐business adoption across industries in European countries639 cited
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    • 2022Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences128 cited
    • 2021Systematic review of gender differences and similarities in online consumers’ shopping behavior113 cited
    • 2022Modeling the impact of corporate social responsibility on sustainable purchase intentions: insights into brand trust and brand loyalty105 cited
    • 2024Logistics Service Quality and Product Satisfaction in E-Commerce93 cited
    • 2024Fast fashion consumption and its environmental impact: a literature review48 cited
    • 2022Development and validation of an improved DeLone-McLean IS success model - application to the evaluation of a tax administration ERP46 cited
    • 2024The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model34 cited
    • 2022Factors affecting Arab consumers' attitudes toward online shopping in light of COVID-19: the moderating role of digital marketing31 cited
    • 2022Understanding the determinants of ePharmacy services: the moderating effect of technology discomfort27 cited
    • 2022Exploring the impact of brand awareness, brand loyalty and brand attitude on purchase intention in online shopping27 cited
    • 2023Age-dependent differences in using FinTech products and services—Young customers versus other adults22 cited
    • 2024Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach19 cited
    • 2024Online environmental platforms service and green consumer behavior nexus: a multi-mediator study19 cited
    • 2022The Impact of Financial Shock, Behavior, and Knowledge on the Financial Fragility of Single Youth18 cited
    • 2022Examining university students’ behaviors towards online shopping: An empirical investigation in an emerging market17 cited