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Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality
16 references·16 citing·32 second hopsampled
Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality (2021)Learn from the past and prepare for the f…Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Organizational Response to Ad…Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crises and Crisis Management:…A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry (2016)A Thematic Exploration of Dig…Business Research Methods (2013)Business Research MethodsThe SAGE handbook of organizational research methods (2009)The SAGE handbook of organiza…Producing a systematic review. (2009)Producing a systematic review.Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry (2003)Chaos, crises and disasters: …Towards a framework for tourism disaster management (2001)Towards a framework for touri…Reframing Crisis Management (1998)Reframing Crisis ManagementReframing Crisis Management (1998)Reframing Crisis ManagementFirm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Case Study Research: Design and Methods (1991)Case Study Research: Design a…Case Study Research: Design and Methods (1984)Case Study Research: Design a…A resource‐based view of the firm (1984)A resource‐based view of the …Examining the ethical consequences of misleading communication in hospitality industry greenwashing crises (2025)Examining the ethical consequ…Entrepreneurial orientation and firm performance in tourism and hospitality firms: A configurational approach across different market conditions (2025)Entrepreneurial orientation a…The relevance of vision sharing and innovative behavior on transformational leadership, charismatic influence and organizational citizenship behavior (OCB) (2024)The relevance of vision shari…Resilience of the hospitality industry during crises: A comparison between the 2008 financial crisis and COVID-19 (2023)Resilience of the hospitality…From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis (2023)From complexity to evolution:…Benchmarking electric power companies’ sustainability and circular economy behaviors: using a hybrid PLS-SEM and MCDM approach (2023)Benchmarking electric power c…Sustainability knowledge management and organisational learning in tourism: current approaches and areas for future development (2022)Sustainability knowledge mana…Public Relations and Social Media for Effective Crisis Communication Management (2022)Public Relations and Social M…Hotel crisis communication on social media: effects of message appeal (2022)Hotel crisis communication on…COVID-19 and service innovation strategies of tourism and hospitality SMEs in an emerging country (2022)COVID-19 and service innovati…Beyond simple messaging: a review of crisis communication research in hospitality and tourism (2022)Beyond simple messaging: a re…Artist residencies as specialist accommodation: cultural entrepreneurship during the COVID-19 pandemic (2022)Artist residencies as special…The impact of transformational leadership and commitment to change on restaurant employees’ quality of work life during a crisis (2021)The impact of transformationa…Organizational Cultures Determine Employee Innovation in Response to Seasonality: Regulatory Processes of Openness and Resistance (2021)Organizational Cultures Deter…Business model adaptation as a strategic response to crises: navigating the COVID-19 pandemic (2021)Business model adaptation as …“Crisis management in the hospitality sector SMEs in Pakistan during COVID-19″ (2021)“Crisis management in the hos…An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Conservation of resources: A new attempt at conceptualizing stress. (1989)Foundations of social theory (1990)Dynamic capabilities and strategic management (1997)From surviving to thriving in the gig economy: A research agenda for individuals in the new world of work (2018)Resilience in the Workplace: A Multilevel Review and Synthesis (2019)Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic (2020)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Conducting systematic literature reviews and bibliometric analyses (2019)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Shades of Grey: Guidelines for Working with the Grey Literature in Systematic Reviews for Management and Organizational Studies (2016)The Third Mission of the university: A systematic literature review on potentials and constraints (2020)Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities (2018)Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Sample Size for Survey Research: Review and Recommendations (2020)
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References

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  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 1991Case Study Research: Design and Methods39,535 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 2013Business Research Methods2,936 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 2009The SAGE handbook of organizational research methods2,127 cited
  • 2009Producing a systematic review.2,063 cited
  • 2017Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams1,937 cited
  • 1998Reframing Crisis Management1,534 cited
  • 2001Towards a framework for tourism disaster management1,338 cited
  • 2016Crises and Crisis Management: Integration, Interpretation, and Research Development1,337 cited
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  • 2003Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry1,146 cited

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2016
A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry
1,125 cited

Cited by

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  • 2023Benchmarking electric power companies’ sustainability and circular economy behaviors: using a hybrid PLS-SEM and MCDM approach30 cited
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  • 2022COVID-19 and service innovation strategies of tourism and hospitality SMEs in an emerging country14 cited
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