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Hotel customer segmentation according to eco-service quality perception: the case of Russian tourists
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Hotel customer segmentation according to eco-service quality perception: the case of Russian tourists (2021)Hotel customer segmentation according to …Sample Size for Survey Research: Review and Recommendations (2020)Sample Size for Survey Resear…Predicting green hotel behavioral intentions using a theory of environmental commitment and sacrifice for the environment (2015)Predicting green hotel behavi…Application of the extended VBN theory to understand consumers’ decisions about green hotels (2015)Application of the extended V…Eco-friendly Attitudes, Barriers to Participation, and Differences in Behavior at Green Hotels (2013)Eco-friendly Attitudes, Barri…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…The Dynamics of Green Restaurant Patronage (2010)The Dynamics of Green Restaur…Do hotels' “green” attributes contribute to customer satisfaction? (2010)Do hotels' “green” attributes…Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions (2010)Are lodging customers ready t…An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior (2010)An investigation of green hot…Exploring consumer attitude and behaviour towards green practices in the lodging industry in India (2007)Exploring consumer attitude a…Investigating the relationships among perceived value, satisfaction, and recommendations: The case of the Korean DMZ (2006)Investigating the relationshi…The Social Identity Theory of Intergroup Behavior (2004)The Social Identity Theory of…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2004The Social Identity Theory of Intergroup Behavior13,460 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 2020Sample Size for Survey Research: Review and Recommendations1,360 cited
  • 2007Exploring consumer attitude and behaviour towards green practices in the lodging industry in India1,033 cited
  • 2010An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior1,030 cited
  • 2006Investigating the relationships among perceived value, satisfaction, and recommendations: The case of the Korean DMZ618 cited
  • 2010Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions617 cited
  • 2015Application of the extended VBN theory to understand consumers’ decisions about green hotels447 cited
  • 2010The Dynamics of Green Restaurant Patronage435 cited
  • 2003A new approach to sustainable tourism development: Moving beyond environmental protection414 cited
  • 2015

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Predicting green hotel behavioral intentions using a theory of environmental commitment and sacrifice for the environment
341 cited
  • 2013Eco-friendly Attitudes, Barriers to Participation, and Differences in Behavior at Green Hotels298 cited
  • 2010Do hotels' “green” attributes contribute to customer satisfaction?294 cited
  • Cited by

    • 2022Hotel service quality dimensions and attributes: An analysis of online hotel customer reviews44 cited
    • 2022A Hybrid Method for Customer Segmentation in Saudi Arabia Restaurants Using Clustering, Neural Networks and Optimization Learning Techniques30 cited
    • 2022Exploring Recreationist-Environment Fit Hospitality Experiences of Green Hotels in China15 cited