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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (2017)PENGARUH KUALITAS PELAYANAN TERHADAP KEPU…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…PENINGKATAN PELAYANAN PUBLIK MELALUI DISIPLIN KERJA PADA KANTOR PEMERINTAHAN KOTA PAGAR ALAM (2023)PENINGKATAN PELAYANAN PUBLIK …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)ANALISIS KEPUASAN KONSUMEN UNTUK MENINGKATKAN VOLUME PENJUALAN KEDAI KOPI KALA SENJA (2019)KUALITAS PELAYANAN PUBLIK (PERILAKU APARATUR DAN KOMUNIKASI BIROKRASI DALAM PELAYANAN PUBLIK) (2019)NEGARA DAN WARGA NEGARA PERSPEKTIF ARISTOTELES (2020)
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References

  • 1996The Behavioral Consequences of Service Quality11,994 cited

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  • 2023PENINGKATAN PELAYANAN PUBLIK MELALUI DISIPLIN KERJA PADA KANTOR PEMERINTAHAN KOTA PAGAR ALAM1 cited

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