Trusting and valuing news in a pandemic: Attitudes to online news media content during COVID-19 and policy implications

Terry Flew

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Communication and COVID-19 Impact Media Studies and Communication Misinformation and Its Impacts

Abstract

While the global Coronavirus (COVID-19) pandemic led to significant growth in news consumption, this did not translate into either greater trust or an improved financial situation for news providers. At a time when disinformation has become a key concern with regards to public health messaging, this mistrust of mainstream news media has potentially disastrous consequences for public communication in a time of urgent public health concerns. The article explores five issues for the study of news and trust, including the impact of digital platforms, the accountability revolution, the crisis of news media business models, the power-shift within media to platforms in the time of COVID-19, and the turn to subscription-based media. The latter raises critical issues around the value of news, and the future relationship between subscriptions, advertising revenue and public funding in the future of news publication and distribution.

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References

1993Framing: Toward Clarification of a Fractured Paradigm 2017Social Media and Fake News in the 2016 Election 2020News media trust and its impact on media use: toward a framework for future research 2018Rethinking Political Communication in a Time of Disrupted Public Spheres 2013Individual and Contextual Correlates of Trust in Media Across 44 Countries 2009The Fifth Estate Emerging through the Network of Networks 2020Transparency, communication and trust: The role of public communication in responding to the wave of disinformation about the new Coronavirus 2022National identity predicts public health support during a global pandemic

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2021COVID-19 surveillance in Israeli press: Spatiality, mobility, and control 2023The Value of News: Aligning Economic and Social Value From an Institutional Perspective

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