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Public Service Provision in Kazakhstan: Challenges to Procedural Fairness · Study

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ChapterPublic Service Provision in Kazakhstan: Challenges to Procedural Fairness

Saule Emrich-Bakenova2020

Chapter2020

Public Service Provision in Kazakhstan: Challenges to Procedural Fairness

Saule Emrich-Bakenova

5 citations·0/0 files stored·Springer eBooks

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Public Policy and Administration Research Administrative Law and Governance Public Administration in Developing Nations

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References

2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control 2005Maybe It Is Time to Rediscover Bureaucracy 2018Global Encyclopedia of Public Administration, Public Policy, and Governance 2019The Rule of Law and Automation of Government Decision‐Making 2007Citizen or customer? Complaints handling in the public sector 2011Public sector reform in Kazakhstan: issues and perspectives 2008Kazakhstan: modernizing government in the context of political inertia 2013BEYOND THE RULES: THE EFFECT OF OUTCOME FAVOURABILITY ON RED TAPE PERCEPTIONS

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Year2020

Typechapter

Published2020-09-17

VenueSpringer eBooks

Languageen

Citations5

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ShelfPublic Policy and Administration Research

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doi10.1007/978-981-15-6899-2_5

openalex_workW3175384100

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