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Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce
16 references·3 citing·35 second hop
Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce (2021)Empirical Modeling of Customer Satisfacti…An Easy Guide to Factor Analysis (2014)An Easy Guide to Factor Analy…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Exploratory and confirmatory factor analysis: Understanding concepts and applications. (2004)Exploratory and confirmatory …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…Evaluating the use of exploratory factor analysis in psychological research. (1999)Evaluating the use of explora…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…The Application of Electronic Computers to Factor Analysis (1960)The Application of Electronic…The trust paradox: An exploration of consumer psychology and behavior in cross-border shopping using E-commerce mobile applications (2025)The trust paradox: An explora…Exploring the challenges to cope with ripple effects in the perishable food supply chain considering recent disruptions: Implications for urban supply chain resilience (2024)Exploring the challenges to c…Conceptual Model to Assess Factors Affecting Productivity of University Staff; An Exploratory Factor Analysis Approach (2021)Conceptual Model to Assess Fa…The Scree Test For The Number Of Factors (1966)The Handbook of Social Psychology (1969)Alternative Ways of Assessing Model Fit (1992)Handbook on Constructing Composite Indicators: Methodology and User Guide (2008)Bibliometric Methods in Management and Organization (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. 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(1988)A Second Generation Little Jiffy (1970)User Acceptance of Information Technology: Toward A Unified View1 (2003)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1980Significance tests and goodness of fit in the analysis of covariance structures.19,061 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 1960The Application of Electronic Computers to Factor Analysis12,390 cited
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  • 2002Why do people use information technology? A critical review of the technology acceptance model

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4,200 cited
  • 2004Exploratory and confirmatory factor analysis: Understanding concepts and applications.3,468 cited
  • 2014An Easy Guide to Factor Analysis3,310 cited
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    • 2021Conceptual Model to Assess Factors Affecting Productivity of University Staff; An Exploratory Factor Analysis Approach1 cited