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Social-Network Influence on Telecommunication Customer Attrition · Study

WorkSocial-Network Influence on Telecommunication Customer Attrition

Piotr Wojewnik2011

Work2011

Social-Network Influence on Telecommunication Customer Attrition

Piotr Wojewnik · Bogumił Kamiński · Mateusz Zawisza · Marek Antosiewicz

9 citations·0/0 files stored·Lecture notes in computer science

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Customer churn and segmentation ICT Impact and Policies Innovation Diffusion and Forecasting

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References

1953A New Status Index Derived from Sociometric Analysis 2005MASON: A Multiagent Simulation Environment 2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market 2018Complex Social Networks 2005Computer assisted customer churn management: State-of-the-art and future trends 2008Social ties and their relevance to churn in mobile telecom networks 2010Predicting customer churn in mobile networks through analysis of social groups 2000Automated Cellular Modeling and Prediction on a Large Scale

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2015Review of Data Mining Techniques for Churn Prediction in Telecomarticle · 4 shared references 2010The Impact of Experimental Setup in Prepaid Churn Prediction for Mobile Telecommunications: What to Predict, for Whom and Does the Customer Experience Matter?article · 4 shared references 2020A Survey on Churn Analysis in Various Business Domainsarticle · 3 shared references 2016Intelligent data analysis approaches to churn as a business problem: a surveyarticle · 3 shared references 2011Predicting customer churn through interpersonal influencearticle · 3 shared references 2016Opinion leadership in small groupsarticle · 3 shared references

Details

Year2011

Typeother

Published2011-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations9

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1007/978-3-642-22000-5_8

openalex_workW31807890

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