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The Effects of External Factors on Perceived Ease of Use, Perceived Usefulness, Attitude Towards Use, and Behavioral Intention of Older Adults in Indonesia

Levina Nathania · Indarini · Dudi Anandya

12 citations0/0 files storedAdvances in economics, business and management research/Advances in Economics, Business and Management Research

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Technology Use by Older Adults Technology Adoption and User Behaviour Health, Technology, Consumer Behavior

Abstract

Nowadays, one of the technologies with the fastest growth rate is the smartphone.Many people are switching their mobile phone to a smartphone because of the features it offers.In 2019, it was recorded that smartphone users in Indonesia reached about 92 million people compared to the total population of 266,91 million people (https://databoks.katadata.co.id/).This number continues to increase in all users' age groups, including those above 50 years old.According to a survey conducted by Pew Research Center, the number of smartphone users increased from 2% in 2015 to 13% in 2018 (https://tekno.tempo.co/read/1181645/survei-kepemilikan-smartphone-indonesia-peringkat- ke-24).A smartphone is used for various needs, such as calling, texting/chatting, browsing, playing games, taking pictures, etc.Besides the ability to fulfill many needs and its features, the usage and acceptance of smartphone technology itself affect many other factors.Acceptance is defined as a positive attitude and behavior towards technology (Chen and Chan 2014).According to Davis (1989), the TAM (Technology Acceptance Model) theory states that acceptance towards new technology significantly is affected by 2The Effects of External Factors on Perceived Ease of Use, Perceived Usefulness, Attitude Towards Use, and Behavioral Intention of Older Adults in Indonesia

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1994The Commitment-Trust Theory of Relationship Marketing 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 2003User Acceptance of Information Technology: Toward a Unified View 2012Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology 2014Gerontechnology acceptance by elderly Hong Kong Chinese: a senior technology acceptance model (STAM)1979Methods in behavioral research

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