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Pengukuran tingkat kepuasan pelanggan : untuk menaikan pangsa pasar · Study

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ArticlePengukuran tingkat kepuasan pelanggan : untuk menaikan pangsa pasar

Johannes Supranto2001

Article2001

Pengukuran tingkat kepuasan pelanggan : untuk menaikan pangsa pasar

Johannes Supranto

72 citations·0/0 files stored·Andalas University Repository (Andalas University)

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Customer churn and segmentation

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2019PENERAPAN METODE SERVICE QUALITY (SERVQUAL) UNTUK PENINGKATAN KUALITAS PELAYANAN PELANGGAN 2008ANALISA KESENJANGAN KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN PENGUNJUNG PLAZA TUNJUNGAN SURABAYA 2017Analisis Preferensi Bunga Krisan (Chrysanthemum morifolium r) di Pusat Promosi dan Pemasaran Bunga dan Tanaman Hias, Rawa Belong, Jakarta Barat 2019Pengaruh Bauran Pemasaran dan Kualitas Pelayanan Terhadap Keputusan Pembelian Mobil Pada PT. Astra Internasional Daihatsu Lampung 2022Purchasing Decisions: The Analysis Effect Of The Variables Life Style, Celebrity Endorser, And Brand Image 2017ANALISIS KEPUASAN PELANGGAN TERHADAP PRODUK KOPI BIJI SALAK 2017School bus’s level of service in Malang City

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Year2001

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Published2001-01-01

VenueAndalas University Repository (Andalas University)

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Citations72

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ShelfCustomer Service Quality and Loyalty

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openalex_workW3190620046

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