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ArticleService transformation: How can it be achieved?

Jay A. Kandampully2021

Article2021

Service transformation: How can it be achieved?

Jay A. Kandampully · Anil Bilgihan · Milos Bujisic · Andreas Kaplan · Cheryl Burke Jarvis · Yupal Sanatkumar Shukla

29 citations·0/0 files stored·Journal of Business Research

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Service and Product Innovation Business Strategies and Innovation Digital Innovation in Industries

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 29 citations exist upstream.

References

2003The Theory of Economic Development 1997Capitalism, Socialism and Democracy 2019Understanding digital transformation: A review and a research agenda 1943Capitalism, Socialism and Democracy.1998Organizing for Radical Product Innovation: The Overlooked Role of Willingness to Cannibalize 2020Options for Formulating a Digital Transformation Strategy 2016A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry 2019Digital servitization business models in ecosystems: A theory of the firm

Details

Year2021

Typearticle

Published2021-07-29

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations29

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.1016/j.jbusres.2021.07.033

openalex_workW3192039604

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