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Exploring an in-store customer journey for customers shopping for outdoor apparel · Study

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ArticleExploring an in-store customer journey for customers shopping for outdoor apparel

Nic S. Terblanché2021

Article2021

Exploring an in-store customer journey for customers shopping for outdoor apparel

Nic S. Terblanché · Martin Kidd

15 citations·0/0 files stored·Journal of Retailing and Consumer Services

No readable copy stored yet — this record is metadata only.

Consumer Retail Behavior Studies Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 15 citations exist upstream.

References

2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 1978Social Learning Theory.2015A primer on partial least squares structural equation modeling (PLS-SEM)1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 2003Evolving to a New Dominant Logic for Marketing 2014A primer on partial least squares structural equation modeling (PLS-SEM)1996The Behavioral Consequences of Service Quality 1974An approach to environmental psychology

Details

Year2021

Typearticle

Published2021-08-17

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations15

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1016/j.jretconser.2021.102722

openalex_workW3193934832

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