A view of MCDM application in education

Abstract

Abstract The effectiveness of the teaching and learning process by educators plays a significant role for countries to prepare students’ potential in the forthcoming new industrial revolution (IR). However, the current COVID-19 pandemic and dynamic changes in the curriculum have created a significant shift of emphasis to educators. Hence, the teaching and learning process problems nowadays, including selecting appropriate effectiveness learning, have become a tough decision for educators. It can be solved using multi-criteria decision-making (MCDM) methods. The MCDM technique is widely applied and accepted in various fields but less in the teaching and learning context. This paper reviews and analyses the type of decision problems that were paid most attention to MCDM approaches, the adopted fuzzy set theory as well as inadequacies of those approaches. The purpose is to analyse and identify the literature review related to the applications of MCDM in education so new attributes and appropriate MCDM models for decision making can be suggested. The process involved comparing and analysing the MCDM application and fuzzy set theory in education by reviewing related articles in international scientific journals and well-known international conferences. Some improvements and more future works are recommended based on the inadequacies. The reviewed result may create an interest to the Ministry of Education (MoE) as it proposes teaching and learning process improvement, which will help to achieve greater satisfaction among educators and students.

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