Design of Performance Management Business Process in State-Owned Enterprise in Field of Construction

Abstract

Higher business competition and increasing customer needs require companies to have excellent performance.Therefore, it's necessary to have a mechanism for managing company and employee performance that can follow the direction of dynamic company environment.This mechanism must be implemented thoroughly in all business units starting from the highest to the lowest organizational level, using best practices that suitable with the organization.This study aims to design a better, more efficient and effective employee performance management process that can support the achievement of enterprise goals.This research object was state-owned enterprise (SOE) in the field of construction in Indonesia.The study was conducted by qualitative research methods by conducting interviews and collecting supporting data sources from secondary data sources to identify all requirements.Business process improvement design can be done through business process management (BPM) by implementing an innovative information system that can meet all requirements.

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