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Global fashion retailers’ responses to external and internal crises during the COVID-19 pandemic
16 references·4 citing·48 second hop
Global fashion retailers’ responses to external and internal crises during the COVID-19 pandemic (2021)Global fashion retailers’ responses to ex…The socio-economic implications of the coronavirus pandemic (COVID-19): A review (2020)The socio-economic implicatio…Risk Management: Rethinking Fashion Supply Chain Management for Multinational Corporations in Light of the COVID-19 Outbreak (2020)Risk Management: Rethinking F…How Does Household Spending Respond to an Epidemic? Consumption During the 2020 COVID-19 Pandemic (2020)How Does Household Spending R…How are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey (2020)How are Small Businesses Adju…How Are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey (2020)How Are Small Businesses Adju…Effectiveness of corporate responses to brand crises: The role of crisis type and response strategies (2011)Effectiveness of corporate re…Managing supply chains in times of crisis: a review of literature and insights (2009)Managing supply chains in tim…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Case Study As a Research Method (2007)Case Study As a Research Meth…The Protective Powers of Crisis Response Strategies (2006)The Protective Powers of Cris…Global Versus Local CSR Strategies (2006)Global Versus Local CSR Strat…Attitude Basis, Certainty, and Challenge Alignment: A Case of Negative Brand Publicity (2006)Attitude Basis, Certainty, an…Public Relations Review (2003)Public Relations ReviewImpact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations (2000)Impact of Product-Harm Crises…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Communication and Attribution…Sustainable threads: analyzing the impact of corporate social performance, CSR message authenticity and information transparency on purchase intentions (2024)Sustainable threads: analyzin…Transparency of sustainability disclosures among luxury and mass-market fashion brands: Longitudinal approach (2023)Transparency of sustainabilit…Frontline resilience in the retail realm: the role of moral disengagement in understanding employee behavior in the post-pandemic uncertainties (2023)Frontline resilience in the r…Towards Transformation: Digitalization, Sustainability and Customer Experience (2022)Towards Transformation: Digit…Reputation: Realizing Value from the Corporate Image (1996)Reputation: realizing value from the corporate image (1996)Emotions Matter in Crisis (2011)How organizations framed the 2009 H1N1 pandemic via social and traditional media: Implications for U.S. health communicators (2011)Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model (2012)An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident (2015)Consumers’ forgiveness after brand transgression: the effect of the firm’s corporate social responsibility and response (2015)Close Encounters of the AI Kind: Use of AI Influencers As Brand Endorsers (2020)The Rhetorical Situation (1968)Choosing the Right Words (1995)Unpacking the halo effect: reputation and crisis management (2006)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)An Introduction to Rhetorical Communication (2015)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Theory Building From Cases: Opportunities And Challenges (2007)Big Data Analytics and IoT in logistics: a case study (2018)Conceptualizing the Sharing Economy through Presenting a Comprehensive Framework (2018)Measuring industrial sustainability performance: Empirical evidence from Italian and German manufacturing small and medium enterprises (2019)Judgment in Managerial Decision Making (1986)Does Management Matter? 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References

  • 2020The socio-economic implications of the coronavirus pandemic (COVID-19): A review6,345 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2007Case Study As a Research Method1,231 cited
  • 2000Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations982 cited
  • 2020How Are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey760 cited
  • 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication707 cited
  • 2006The Protective Powers of Crisis Response Strategies422 cited
  • 2020How Does Household Spending Respond to an Epidemic? Consumption During the 2020 COVID-19 Pandemic367 cited
  • 2011Effectiveness of corporate responses to brand crises: The role of crisis type and response strategies342 cited
  • 2009Managing supply chains in times of crisis: a review of literature and insights336 cited
  • 2003Public Relations Review330 cited
  • 2020How are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey324 cited
  • 2006Global Versus Local CSR Strategies240 cited

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2006
Attitude Basis, Certainty, and Challenge Alignment: A Case of Negative Brand Publicity
234 cited
  • 2020Risk Management: Rethinking Fashion Supply Chain Management for Multinational Corporations in Light of the COVID-19 Outbreak220 cited
  • Cited by

    • 2023Transparency of sustainability disclosures among luxury and mass-market fashion brands: Longitudinal approach44 cited
    • 2024Sustainable threads: analyzing the impact of corporate social performance, CSR message authenticity and information transparency on purchase intentions27 cited
    • 2022Towards Transformation: Digitalization, Sustainability and Customer Experience10 cited
    • 2023Frontline resilience in the retail realm: the role of moral disengagement in understanding employee behavior in the post-pandemic uncertainties7 cited