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Topic Modeling as a Tool for Analyzing Library Chat Transcripts

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References

2013Introduction—Topic models: What they are and why they matter478 cited
2016An overview of topic modeling and its current applications in bioinformatics392 cited
2018An Introduction to Text Mining: Research Design, Data Collection, and Analysis107 cited
2015Word Counts and Topic Models74 cited
2018Word counts and topic models46 cited
2016CHAT for chat: Mediated learning in online chat virtual reference service30 cited
2016“Are You a Computer?” Opening Exchanges in Virtual Reference Shape the Potential for Teaching21 cited
2011The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts19 cited
2018Student-Staffed Virtual Reference Services: How to Meet the Training Challenge17 cited

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2021Analisis Topik Modelling Terhadap Penggunaan Sosial Media Twitter oleh Pejabat Negara14 cited
2022Pandemic Chat: A Comparison of Pandemic-Era and Pre-Pandemic Online Chat Questions at the University of Mississippi Libraries7 cited
2024Look What We Have Here: Exploring Brand-Related Sport Consumer Twitter Conversation Topics3 cited
2023Exploring an automated method for the analysis of virtual reference interactions3 cited
2024The problem of abundance: Text mining approaches to qualitative assessment of asynchronous library instruction

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2024Creating Metaclusters of Topics in Latent Dirichlet Allocation—Comparison of Bottom-Up and Top-Down Approach1 cited