References

• 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
• 2012Local e-government 2.0: Social media and corporate transparency in municipalities902 cited
• 2012Social media use by government: From the routine to the critical565 cited
• 2009Factors influencing public perception of drinking water quality453 cited
• 2016Social media in emergency management: Twitter as a tool for communicating risks to the public264 cited
• 2011Bottled Water: United States Consumers and Their Perceptions of Water Quality256 cited
• 2018A Survey of Location Prediction on Twitter248 cited
• 2018The role of emotions and conflicting online reviews on consumers' purchase intentions183 cited
• 2014Citizen–government collaboration on social media: The case of Twitter in the 2011 riots in England180 cited
• 2019From citizens to government policy-makers: Social media data analysis125 cited
• 1999Constructing Purity: Bottled Water and the Commodification of Nature66 cited
• 2016Deriving age and gender from forenames for consumer analytics43 cited

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