The Effect of Organizational Culture and Employee Competence on Organizational Citizenship Behavior (OCB) with Work Motivation as a Mediation Variable (Case Study in Pekalongan District Land Office)

Abstract

Having skilled employees is not enough to achieve the goals of an organization. What is most important is how to manage qualified employees to demonstrate their performance actively and engage in work and organizations with skills that cover all or even beyond their formal roles and responsibilities. Employees are expected by the organization, not in terms of completing tasks that conform to usual behavior but also behavior that provides performance that exceeds expectations or extra-role behavior. This extra-role behavior is also known as OCB. In this study, three variables can affect OCB, namely organizational culture, employee competence, and motivation as mediating variables. In measuring the relationship between the third variable and OCB, the researcher uses the SmartPLS application. And the results of the study show that organizational culture has a positive and significant effect on OCB, employee competence has a positive and significant effect on OCB, motivation can mediate the effect of employee competence on OCB but work motivation cannot judge the relationship between organizational culture and OCB.

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