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Penerapan Metode Quality Function Deployment (QFD) yang Terintegrasi Metode Servqual untuk Meningkatkan Kepuasan Konsumen dalam Kualitas Pelayanan di Inaka Coffee
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Penerapan Metode Quality Function Deployment (QFD) yang Terintegrasi Metode Servqual untuk Meningkatkan Kepuasan Konsumen dalam Kualitas Pelayanan di Inaka Coffee (2021)Penerapan Metode Quality Function Deploym…Total Quality Management (2004)Total Quality ManagementWhat is total quality control the japanese way (1985)Kaizen: The key to Japan‚s competitive success (2009)Methodologies for data quality assessment and improvement (2009)25 Years of Stakeholder Theory in Project Management Literature (1984-2009) (2010)Fuzzy FMEA application to improve purchasing process in a public hospital (2012)
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  • 2004Total Quality Management418 cited

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