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A systematic review of e-tail product returns and an agenda for future research
16 references·8 citing·32 second hop
A systematic review of e-tail product returns and an agenda for future research (2021)A systematic review of e-tail product ret…Green supply chain management: A review and bibliometric analysis (2015)Green supply chain management…Bibliometric Methods in Management and Organization (2014)Bibliometric Methods in Manag…Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Science mapping software tool…Software survey: VOSviewer, a computer program for bibliometric mapping (2009)Software survey: VOSviewer, a…Producing a systematic review. 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References

  • 2009Software survey: VOSviewer, a computer program for bibliometric mapping21,418 cited
  • 1973Job Market Signaling16,329 cited
  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2014Bibliometric Methods in Management and Organization7,468 cited
  • 1973Co‐citation in the scientific literature: A new measure of the relationship between two documents5,334 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1967TIME, WORK-DISCIPLINE, AND INDUSTRIAL CAPITALISM3,929 cited
  • 2011Science mapping software tools: Review, analysis, and cooperative study among tools3,274 cited
  • 1963Bibliographic coupling between scientific papers2,873 cited
  • 2015Green supply chain management: A review and bibliometric analysis2,131 cited
  • 2009Producing a systematic review.2,063 cited
  • 1983From translations to problematic networks: An introduction to co-word analysis1,948 cited
  • 1992Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories1,105 cited
  • 2006Measuring Service Quality in E-Retailing1,056 cited
  • 1974The Role of Risk in Consumer Behavior

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811 cited
  • 1992The Influence of Global Marketing Standardization on Performance792 cited
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    • 2024Leveraging intellectual capital for building a supply chain circular economy system: A knowledge-based view35 cited
    • 2022Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee26 cited
    • 2022Optimal return and refund polices for perishable food items with online grocery shopping20 cited
    • 2022Reducing ecommerce returns with return credits18 cited
    • 2024Investigating Returns Management across E-Commerce Sectors and Countries: Trends, Perspectives, and Future Research16 cited