SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study
16 references·0 citing·53 second hopsampled
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study (2021)Identifying value-creating aspects in lux…Examining the impact of luxury brand's social media marketing on customer engagement: Using big data analytics and natural language processing (2019)Examining the impact of luxur…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015)Why do travelers trust TripAd…Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics (2015)Analysis of the perceived val…Dimensionalizing Cultures: The Hofstede Model in Context (2011)Dimensionalizing Cultures: Th…The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings (2010)The influence of user-generat…Use and Impact of Online Travel Reviews (2008)Use and Impact of Online Trav…Tried and tested: The impact of online hotel reviews on consumer consideration (2008)Tried and tested: The impact …Self-Selection and Information Role of Online Product Reviews (2008)Self-Selection and Informatio…The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)The Effect of On-Line Consume…Electronic word-of-mouth in hospitality and tourism management (2007)Electronic word-of-mouth in h…"Express Yourself": Culture and the Effect of Self-Expression on Choice. (2007)"Express Yourself": Culture a…Three Approaches to Qualitative Content Analysis (2005)Three Approaches to Qualitati…Internet forums as influential sources of consumer information (2001)Internet forums as influentia…The Role of Culture in the Service Evaluation Process (1999)The Role of Culture in the Se…Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods (1986)Culture and Consumption: A Th…Social Ties and Word-of-Mouth Referral Behavior (1987)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)E-WOM and Accommodation (2013)What do we know about social media in tourism? A review (2014)The Rites Of Passage (1961)How To Do Things With Words (1975)Possessions and the Extended Self (1988)Focus Groups as Qualitative Research (1997)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Course in General Linguistics (2017)The Handbook of Social Psychology (1969)Internet paradox: A social technology that reduces social involvement and psychological well-being? (1998)The impact of electronic word‐of‐mouth (2008)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Handbook of Social Psychology (2013)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)A New Product Growth for Model Consumer Durables (1969)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Role of social media in online travel information search (2009)The impact of online reviews on hotel booking intentions and perception of trust (2011)Social Media in Tourism and Hospitality: A Literature Review (2013)Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Measuring the Involvement Construct (1985)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)Information and Consumer Behavior (1970)Cognitive Load During Problem Solving: Effects on Learning (1988)Promotional Reviews: An Empirical Investigation of Online Review Manipulation (2014)What makes a useful online review? Implication for travel product websites (2014)The Structure of Scientific Revolutions (1963)Separation of Ownership and Control (1983)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)An overview of Hofstede-inspired country-level culture research in international business since 2006 (2016)Coercive, normative and mimetic isomorphism as determinants of the voluntary assurance of sustainability reports (2016)Personal values in human life (2017)Qualitative research and evaluation methods (1980)Naturalistic inquiry (1985)Qualitative Data Analysis: An Expanded Sourcebook (1994)The qualitative content analysis process (2008)Scoping studies: advancing the methodology (2010)Using the framework method for the analysis of qualitative data in multi-disciplinary health research (2013)The Agenda-Setting Function of Mass Media (1972)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM (2014)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Designing conceptual articles: four approaches (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2005Three Approaches to Qualitative Content Analysis44,511 cited
  • 2011Dimensionalizing Cultures: The Hofstede Model in Context7,241 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 2007Electronic word-of-mouth in hospitality and tourism management3,132 cited
  • 1986Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods2,852 cited
  • 2007The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement2,115 cited
  • 2001Internet forums as influential sources of consumer information1,745 cited
  • 2008Tried and tested: The impact of online hotel reviews on consumer consideration1,312 cited
  • 2010The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings1,165 cited
  • 2008Use and Impact of Online Travel Reviews1,141 cited
  • 2008Self-Selection and Information Role of Online Product Reviews1,127 cited
  • 2015Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth881 cited
  • 2015Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics609 cited
  • 2019

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Examining the impact of luxury brand's social media marketing on customer engagement: Using big data analytics and natural language processing
493 cited
  • 1999The Role of Culture in the Service Evaluation Process448 cited
  • 2007"Express Yourself": Culture and the Effect of Self-Expression on Choice.430 cited
  • Cited by

    No citing works inside the corpus for this window.