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UTICAJI LJUDSKIH RESURSAI I ITTEHNOLOGIJA NA HOTELIJERSTVO U 21.VEKU
3 references·0 citing·17 second hopsampled
UTICAJI LJUDSKIH RESURSAI I ITTEHNOLOGIJA NA HOTELIJERSTVO U 21.VEKU (2021)UTICAJI LJUDSKIH RESURSAI I ITTEHNOLOGIJA…Creating customer value through service experiences: an empirical study in the hotel industry (2012)Creating customer value throu…Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives (2011)Measuring innovation in touri…Towards understanding members’ general participation in and active contribution to an online travel community (2003)Towards understanding members…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers (2017)Satisfaction and revisit intentions at fast food restaurants (2020)Hotel building design, occupants’ health and performance in response to COVID 19 (2022)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)A systematic review of research on innovation in hospitality and tourism (2016)Reinforcing competitive advantage through green organizational culture and green innovation (2017)The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior (2019)Self-efficacy mechanism in human agency. (1982)The Commitment-Trust Theory of Relationship Marketing (1994)Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance (2012)Motivations for sharing tourism experiences through social media (2014)The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands (2014)
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References

  • 2003Towards understanding members’ general participation in and active contribution to an online travel community575 cited
  • 2011Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives429 cited
  • 2012Creating customer value through service experiences: an empirical study in the hotel industry46 cited

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