References

• 2007Policies and Procedures for the Management of Electronic Records in Botswana, Namibia and South Africa41 cited
• 2014Managing Email Overload in the Workplace41 cited
• 2009A study of electronic record management in the Namibian Public Service in the context of e-government33 cited
• 2004An investigation into the management of electronic records in the public sector in Lesotho.28 cited
• 2009Management of Electronic Mail: A Challenge for Archivists and Records Managers in Botswana, Namibia and South Africa21 cited
• 2014Mirroring the National Archives of Zimbabwe Act in the context of electronic records21 cited
• 2005Management of e‐mails as official records in Singapore: a case study15 cited
• 2021Use and management of electronic mail in the Central Government of Zimbabwe11 cited
• 2019Managing Records in Networked Environments in Kenya’s Public Sector Organisations: A Literature Review7 cited

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