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Customers’ Perceived Risk and Attitude towards Adoption of the Digital Banking Services
16 references·1 citing·44 second hop
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(2003)Comparative evaluation of critical factors in delivering service quality of banks (2010)Brand preference in Islamic banking (2011)Service quality in automated teller machines: an empirical investigation (2013)An integral model of e-loyalty from the consumer's perspective (2017)Strategic IT-business alignment capability and organizational performance: roles of organizational agility and environmental factors (2021)Bankers Perceptions of Electronic banking in Nigeria: A Review of Post Consolidation Experience (2012)E-banking and Bank Performance: Evidence from Nigeria (2013)The Role of E-Banking on Operational Efficiency of Banks in Nigeria (2018)SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION (2010)User Adoption of Online Banking in Nigeria: A Qualitative Study (2015)The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector (2018)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2002Developing and validating an instrument for measuring user-perceived web quality1,157 cited
  • 1993International Journal of Bank Marketing465 cited
  • 2005Customer acceptance of internet banking in Estonia404 cited
  • 2010Online banking adoption: an empirical analysis343 cited
  • 2005Measuring the quality of e‐banking portals280 cited
  • 2002E-Finance: An Introduction194 cited
  • 2001Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions113 cited
  • 2006Electronic Payment Systems and Tele-banking Services in Nigeria67 cited
  • 2004Adoption of Internet Banking: An Empirical Investigation of Indian Banking Sector66 cited
  • 2001To Trust or Not to Trust? A Model of Internet Trust from the Customer's Point of View59 cited
  • 2003Developing trust in internet commerce53 cited
  • 2009The Adoption of Electronic Banking in Tunisia: An Exploratory Study43 cited
  • 2012E-Commerce in India: A Review30 cited
  • 2012E-Commerce in India: A Review25 cited
  • 2011

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An Investigation into the Determinant of Customers’ Preferences and Satisfaction of Internet Banking (Empirical Study of Iranian Banking Industry)
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  • 2023BANKING: A COMPREHENSIVE REVIEW OF THE EVOLUTION AND IMPACT OF INNOVATIVE BANKING SERVICES ON ENTREPRENEURIAL GROWTH14 cited