The use of ICT in older adults strengthens their social network and reduces social isolation: Literature Review and Research Agenda

Abstract

The life expectancy of the population at the global level is increasing, and the share of older adults is growing. We are interested in how the use of ICT affects the quality of life of older adults. In doing so, we have paid special attention to the impact of ICT on social isolation. We have used the method of scientific literature review. The selection of articles was made according to the following inclusion criteria: accessibility, scientificity, content relevance and topicality. After selection, the results were analyzed by qualitative content analysis. With the content analysis of thirteen scientific articles, we gained an insight into how ICT affects the quality of life of older adults. Two content categories were identified: social connection with people in a social network and social isolation. We find that ICT affects the quality of life of older adults. On one hand, the use of ICT enables connection between family members and friends in a social network, while also reducing social isolation and feelings of loneliness. Based on an evidence review, we find that many older adults are not empowered to use ICT in their daily lives. We believe that poor digital literacy of older adults affects their health literacy, which is an important factor affecting the quality of life.

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