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Racial Bias in Customer Service: Evidence from Twitter
10 references·1 citing·43 second hop
Racial Bias in Customer Service: Evidence from Twitter (2021)Racial Bias in Customer Service: Evidence…The Colorblind Crowd? Founder Race and Performance in Crowdfunding (2017)The Colorblind Crowd? Founder…Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment (2015)Racial Discrimination in the …What's in a Picture?: Evidence of Discrimination from Prosper.com (2011)What's in a Picture?: Evidenc…Aversive racism and medical interactions with Black patients: A field study (2009)Aversive racism and medical i…Physician Implicit Attitudes and Stereotypes About Race and Quality of Medical Care (2008)Physician Implicit Attitudes …Consumer Information and Discrimination: Does the Internet Affect the Pricing of New Cars to Women and Minorities? (2003)Consumer Information and Disc…Fair Driving: Gender and Race Discrimination in Retail Car Negotiations (1991)Fair Driving: Gender and Race…Discrimination in Labor Markets (1991)Discrimination in Labor Marke…Consumer Discrimination and Self-Employment (1989)Consumer Discrimination and S…The Economics of Discrimination. (1958)The Economics of Discriminati…Enabling Public Security Text-Based Analytics: A Survey to Outline Research Directions (2024)Enabling Public Security Text…A Methodological Analysis of Segregation Indexes (1955)Internal Labor Markets and Manpower Analysis. (1972)Men and Women of the Corporation (1978)“Soft” Skills and Race: (1996)Discrimination in the rental housing market: A field experiment on the Internet (2008)Sexual orientation discrimination in the labour market (2009)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Measuring individual differences in implicit cognition: The implicit association test. (1998)Association of Unconscious Race and Social Class Bias With Vignette-Based Clinical Assessments by Medical Students (2011)THE IMPACT OF RACISM ON CLINICIAN COGNITION, BEHAVIOR, AND CLINICAL DECISION MAKING (2011)A Systematic Review of the Extent and Measurement of Healthcare Provider Racism (2013)Health Care Disparities (2003)Understanding and using the Implicit Association Test: I. An improved scoring algorithm. (2003)Unequal treatment: confronting racial and ethnic disparities in health care (2003)The State of Research on Racial/Ethnic Discrimination in The Receipt of Health Care (2012)Under the Radar: How Unexamined Biases in Decision-Making Processes in Clinical Interactions Can Contribute to Health Care Disparities (2012)Examining the presence, consequences, and reduction of implicit bias in health care: A narrative review (2016)Measuring individual differences in implicit cognition: The implicit association test. (1998)Are Emily and Greg More Employable Than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination (2004)Can You Gig It? An Empirical Examination of the Gig Economy and Entrepreneurial Activity (2016)Linking information systems and entrepreneurship: A review and agenda for IT‐associated and digital entrepreneurship research (2018)Gaining Legitimacy by Being Different: Optimal Distinctiveness in Crowdfunding Platforms (2020)Bargains and Ripoffs: A Model of Monopolistically Competitive Price Dispersion (1977)Strategic Delay in Bargaining (1987)Internet Car Retailing (2001)Digital Discrimination: The Case of Airbnb.com (2014)Does Online Search Crowd Out Traditional Search and Improve Matching Efficiency? Evidence from Craigslist (2014)Bias in Online Freelance Marketplaces (2017)The Economics of Discrimination. (1972)The Mark of a Criminal Record (2003)Conceptualizing color-evasiveness: using dis/ability critical race theory to expand a color-blind racial ideology in education and society (2016)Alternative Work Arrangements: Two Images of the New World of Work (2017)Embodying Inequality: A Review of Concepts, Measures, and Methods for Studying Health Consequences of Discrimination (1999)Racism and Mental Health: The African American experience (2000)Field Experiments of Discrimination in the Market Place (2002)The effects of age and family constraints on gender hiring discrimination: A field experiment in the French financial sector (2006)“I think it, therefore it’s true”: Effects of self-perceived objectivity on hiring discrimination (2007)Self-Employment, Family Background, and Race (2000)Studying Discrimination: Fundamental Challenges and Recent Progress (2011)Refugee-entrepreneurship: a social capital perspective (2017)Taste‐Based or Statistical Discrimination: The Economics of Discrimination Returns to its Roots (2013)The Visible Hand: Race and Online Market Outcomes (2013)
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References

  • 2015Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment999 cited
  • 2011What's in a Picture?: Evidence of Discrimination from Prosper.com492 cited
  • 1991Discrimination in Labor Markets418 cited
  • 2009Aversive racism and medical interactions with Black patients: A field study393 cited
  • 1958The Economics of Discrimination.367 cited
  • 1989Consumer Discrimination and Self-Employment365 cited
  • 2017The Colorblind Crowd? Founder Race and Performance in Crowdfunding343 cited
  • 2008Physician Implicit Attitudes and Stereotypes About Race and Quality of Medical Care325 cited
  • 1991Fair Driving: Gender and Race Discrimination in Retail Car Negotiations277 cited
  • 2003Consumer Information and Discrimination: Does the Internet Affect the Pricing of New Cars to Women and Minorities?167 cited

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  • 2024Enabling Public Security Text-Based Analytics: A Survey to Outline Research Directions2 cited

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