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Value of Online-Offline Return Partnership to Offline Retailers · Study

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ArticleValue of Online-Offline Return Partnership to Offline Retailers

Elina H. Hwang2020

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Articlegreen2020

Value of Online-Offline Return Partnership to Offline Retailers

Elina H. Hwang · Leela Nageswaran · Soo-Haeng Cho

31 citations·0/0 files stored·Manufacturing & Service Operations Management

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Supply Chain and Inventory Management Consumer Market Behavior and Pricing Consumer Retail Behavior Studies

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References

2012Predicting the Present with Google Trends 2003Outsourcing at Will: The Contribution of Unjust Dismissal Doctrine to the Growth of Employment Outsourcing 2007Inference with Difference-in-Differences and Other Panel Data 2016Can You Gig It? An Empirical Examination of the Gig Economy and Entrepreneurial Activity 2012Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information 2016Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store 2017Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers

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2023Information disclosure, consumer returns, and operational costs in omnichannel retailing 2023When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2020Offline Returns for Online Retailers via Partnershiparticle · 11 shared references 2020Forays into omnichannel: An online retailer’s strategies for managing product returnsarticle · 9 shared references 2020How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?article · 9 shared references 2020Impact of buy-online-and-return-in-store service on omnichannel retailing: A supply chain competitive perspectivearticle · 9 shared references 2021Competing e-tailers’ adoption strategies of buy-online-and-return-in-store servicearticle · 9 shared references 2018Assessing impacts of introducing ship‐to‐store service on sales and returns in omnichannel retailing: A data analytics studyarticle · 8 shared references

Details

Year2020

Typearticle

Published2020-01-01

VenueManufacturing & Service Operations Management

ISSN-L1523-4614

Languageen

Citations31

Files0 public / 0

ShelfSupply Chain and Inventory Management

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doi10.1287/msom.2021.1026

openalex_workW3213169372

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