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Customer satisfaction — Meaning and methods of measuring · Study

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ArticleCustomer satisfaction — Meaning and methods of measuring

Jolanta Wyród-Wróbel2011

Article2011

Customer satisfaction — Meaning and methods of measuring

Jolanta Wyród-Wróbel · Grzegorz Biesok

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Customer churn and segmentation

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2021STRATIFICATION OF STUDENTS’ SATISFACTION REQUIREMENTS USING THE KANO MODEL 2020MEASUREMENT OF VALIDITY AND RELIABILITY OF CUSTOMER SATISFACTION QUESTIONER in E-BOARDING APPICATIONS

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Year2011

Typearticle

Published2011-01-01

Languageen

Citations31

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ShelfCustomer Service Quality and Loyalty

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