The Measurement of Reference and Information Services.Martin A. Kesselman, Sarah Barbara Watstein1987-01-01articleThe Journal of Academic Librarianship16 citationsclosedNo readable copy stored yet — this record is metadata only.Library Science and Information LiteracyLibrary Science and InformationWeb and Library ServicesAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 16 citations exist upstream.Cited by2011Who Let the Librarians Out?1999A Correlation Method for Collecting Reference Statistics1994Analysis of the Use of Reference Services in an Academic Health Sciences Library2009Reference Classification— Is It Time to Make Some Changes?2006Reference Use Statistics: Statistical Sampling Method Works (University of Tennessee at Chattanooga)1990Accuracy of information provision: the need for client-centred service2021May I Borrow a Stapler? Is This All Students Ask at the Service Desk in a University Library?2006Staffing Needs of the Reference Desk at the University of Tennessee at Chattanooga