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Solving a stochastic queueing design and control problem with constraint programming
7 references·1 citing·35 second hop
Solving a stochastic queueing design and control problem with constraint programming (2007)Solving a stochastic queueing design and …Staffing Multiskill Call Centers via Linear Programming and Simulation (2008)Staffing Multiskill Call Cent…Optimal design and control of queues (2005)Optimal design and control of…Constraint-Propagation-Based Cutting Planes: An Application to the Resource-Constrained Project Scheduling Problem (2005)Constraint-Propagation-Based …Optimal management of cross-trained workers in services with negligible switching costs (2004)Optimal management of cross-t…Overflow analysis and cross-trained servers (2003)Overflow analysis and cross-t…Fundamentals of queueing theory (2nd ed.). (1985)Fundamentals of queueing theo…Fundamentals of Queueing Theory. (1977)Fundamentals of Queueing Theo…Scheduling Home Hospice Care with Logic-Based Benders Decomposition (2016)Scheduling Home Hospice Care …Matrix-Geometric Solutions to Stochastic Models (1984)Matrix-geometric solutions in stochastic models (1985)Stochastic Modeling and the Theory of Queues (1989)Approximating multi-skill blocking systems by HyperExponential Decomposition (2005)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Optimizing the Staffing and Routing of Small‐Size Hierarchical Call Centers (2008)A Proof for the Queuing Formula: L = λ W (1961)Fundamentals of Queueing Theory (1999)An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers (2008)A Constraint Programming Approach for Solving a Queueing Design and Control Problem (2009)Scheduling of Multi‐skilled Staff Across Multiple Locations (2013)Queueing systems with vacations ? A survey (1986)Retrial Queues (1997)Queues with interruptions: a survey (2012)Cost-minimization analysis of a working vacation queue with N-policy and server breakdowns (2015)A study on M/G/1 feedback retrial queue with subject to server breakdown and repair under multiple working vacation policy (2017)Simulation Modeling and Analysis. (1983)Simulation modeling and analysis (1999)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Personnel scheduling: A literature review (2012)Staffing and scheduling under nonstationary demand for service: A literature review (2015)Multiproject Scheduling with Limited Resources: A Zero-One Programming Approach (1969)Characterization and Generation of a General Class of Resource-Constrained Project Scheduling Problems (1995)Resource-constrained project scheduling: Notation, classification, models, and methods (1999)Tight LP bounds for resource constrained project scheduling (2004)Comparison of mixed integer linear programming models for the resource-constrained project scheduling problem with consumption and production of resources (2012)Mixed-Integer Linear Programming Formulations (2014)The manpower allocation problem with time windows and job-teaming constraints: A branch-and-price approach (2008)Hybrid Heuristics for Multimodal Homecare Scheduling (2012)Steady-state simulation of queueing processes: survey of problems and solutions (1990)Improving Service by Informing Customers About Anticipated Delays (1999)Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands (2001)Input Versus Output Queueing on a Space-Division Packet Switch (1987)Queueing analysis: A foundation of performance evaluation (1995)Modeling bursts and heavy tails in human dynamics (2006)
this work references cited by second hop

References

  • 1977Fundamentals of Queueing Theory.2,930 cited
  • 1985Fundamentals of queueing theory (2nd ed.).609 cited
  • 2008Staffing Multiskill Call Centers via Linear Programming and Simulation180 cited
  • 2005Optimal design and control of queues164 cited
  • 2005Constraint-Propagation-Based Cutting Planes: An Application to the Resource-Constrained Project Scheduling Problem74 cited
  • 2003Overflow analysis and cross-trained servers40 cited
  • 2004Optimal management of cross-trained workers in services with negligible switching costs29 cited

Cited by

  • 2016Scheduling Home Hospice Care with Logic-Based Benders Decomposition25 cited

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