Transit System Evaluation Process: From Planning to Realization

Abstract

Many frameworks exist to help transit agencies plan, operate, and monitor the performance of transit in rural and urban communities. No framework integrates these three critical business practices into one coherent and flexible framework useful to rural and small-sized cities. The primary objective of this research was to integrate planning, operations, and performance measurement activities into a framework designed to evaluate transit in the context of overall mobility. By combining planning, evaluation, and performance monitoring processes, a succinct framework useful to transit agencies and planners was created. In addition to city entities, colleges and universities operating or contracting transit systems also benefit from such a framework by creating a process that can be tailored to their needs as well. The framework outlines the activities necessary to complete a fixed route transit evaluation through an examination of the entire transportation system. Specific methodologies for each activity were not included in the framework because they must be customized to fit the needs and resources available to the evaluating entity but several example methods are presented in a case-study application of the proposed framework itself. The framework was tailored for use by rural and small cities and small- and medium-sized universities; however, it can be customized to meet the needs of any agencies or department regardless of the location. A case study of Clemson University’s on-campus transit route, operated by Clemson Area Transit, in Clemson, South Carolina revealed that the proposed framework worked well in bringing stakeholders together and achieving the intended objectives.

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