Case Management: Policy, Practice, and Professional Business

Di Gursansky · Judy Harvey · Rosemary Kennedy

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Social Work Education and Practice Public Policy and Administration Research Social Sciences and Policies

Abstract

List of figures ..Acknowledgments..1. Introduction..SECTION I: CASE MANAGEMENT AS POLICY..2. The development of case management..3. Policy tools and program strategy..4. Searching for distinctiveness..SECTION II: CASE MANAGEMENT AS PRACTICE..5. Practice process and steps..6. Key practice dimensions in diverse settings..7. Critical practice questions and ethical decision making..SECTION III: CASE MANAGEMENT AS PROFESSIONAL BUSINESS..8. The management in case management..9. Profiles of case managers..10. Preparation for case management work..11. Regulating case management..SECTION IV: REFLECTIONS..12. Through the looking glass..Bibliography..Appendix ..Index

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