The Role of Public Participation GIS in Local Service Delivery

Abstract

This chapter will discuss the implications of the network society paradigm for e-government and the role of ICTs in the regeneration of urban neighbourhoods. The authors argue that the overriding catalyst for local e-government developments appears to have been the adoption of ICTs for competitive advantage and increased efficiency. The authors make the case for a more engaging approach using the example of online interactive mapping with a specific focus on how citizens can participate in the delivery and management of everyday services in their neighbourhood. Particular emphasis will be placed on how PPGIS can be used to facilitate the regeneration of inner city neighbourhoods through more integrated approaches to spatial data management. The chapter will demonstrate how improvements in local communities could be delivered through the integration of GIS with a range of public services.

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