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Part 1 An introduction: workplace unionism the shifting contours of unionism the west Midlands - place and time. Part 2 Manufacturing: economistic defensiveness bargained accommodation and a charade extending the boundaries of trade unionism struggles and divisions. Part 3 Utilities: responsible representation - British Telecommunications plc removed forms of representation - gas participative representation - water. Part 4 Public services: signs of active trade unionism - the benefits agency managerial devolution and active unionism - Inland Revenue re-building trade unionism - local government. Part 5 The politics of workplace trade unionism: dilemmas and prospects - the future for trade unions. Appendix: the research process.
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