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From tsunami through terror attacks to Covid-19: crisis communication strategies and recovery campaigns to combat Thailand’s tourism crises
16 references·0 citing·41 second hop
From tsunami through terror attacks to Covid-19: crisis communication strategies and recovery campaigns to combat Thailand’s tourism crises (2021)From tsunami through terror attacks to Co…Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crises and Crisis Management:…Rethinking the place brand: the interactive formation of place brands and the role of participatory place branding (2015)Rethinking the place brand: t…Qualitative Inquiry and Research Design: Choosing Among Five Approaches (2015)Qualitative Inquiry and Resea…Accounts, excuses, and apologies: image repair theory and research (2015)Accounts, excuses, and apolog…The value of communication during a crisis: Insights from strategic communication research (2014)The value of communication du…The four Rs of place branding (2011)The four Rs of place brandingPerceived travel risks regarding terrorism and disease: The case of Thailand (2008)Perceived travel risks regard…Unpacking the halo effect: reputation and crisis management (2006)Unpacking the halo effect: re…A Theory of Cultural Value Orientations: Explication and Applications (2006)A Theory of Cultural Value Or…Place branding: Overview of an emerging literature (2004)Place branding: Overview of a…From city marketing to city branding: Towards a theoretical framework for developing city brands (2004)From city marketing to city b…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…The Concept and Dynamics of Face: Implications for Organizational Behavior in Asia (1998)The Concept and Dynamics of F…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Culture's Consequences: International Differences in Work-Related Values. (1983)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Making democracy work: civic traditions in modern Italy (1993)Culture rules: The foundations of the rule of law and other norms of governance (2007)The dynamic architecture of emotion: Evidence for the component process model (2009)Changing Mass Priorities: The Link between Modernization and Democracy (2010)Tourist roles, perceived risk and international tourism (2003)Destination Image and Its Functional Relationships (2007)The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket, Thailand (2011)Essentials of Business Research Methods (2015)Tourism's vulnerability and resilience to terrorism (2017)Impact of the perceived risk from Covid-19 on intention to travel (2020)Attribution Theory and Research (1980)Organizational Justice and Human Resource Management (1998)A Political Mediation Model of Corporate Response to Social Movement Activism (2008)Parameters for Crisis Communication (2010)A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Broadening the Concept of Marketing (1969)Social Marketing: An Approach to Planned Social Change (1971)Building Strong Brands (1995)CITY BRANDING: AN EFFECTIVE ASSERTION OF IDENTITY OR A TRANSITORY MARKETING TRICK? (2005)My city – my brand: the different roles of residents in place branding (2013)The dynamics of place brands (2013)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Organizing and the Process of Sensemaking (2005)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey (2020)The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice (2020)Crisis and Emergency Risk Communication as an Integrative Model (2005)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)Qualitative Content Analysis (2014)Thematic Analysis (2017)The Coding Manual for Qualitative Researchers (2022)Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Understanding Attributions of Corporate Social Irresponsibility (2012)
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References

  • 2015Qualitative Inquiry and Research Design: Choosing Among Five Approaches22,104 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2006A Theory of Cultural Value Orientations: Explication and Applications2,143 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2016Crises and Crisis Management: Integration, Interpretation, and Research Development1,337 cited
  • 2004From city marketing to city branding: Towards a theoretical framework for developing city brands1,313 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 2008Perceived travel risks regarding terrorism and disease: The case of Thailand580 cited
  • 2006Unpacking the halo effect: reputation and crisis management532 cited
  • 2014The value of communication during a crisis: Insights from strategic communication research438 cited
  • 2015Rethinking the place brand: the interactive formation of place brands and the role of participatory place branding397 cited
  • 2011The four Rs of place branding297 cited
  • 1998The Concept and Dynamics of Face: Implications for Organizational Behavior in Asia260 cited

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2015
Accounts, excuses, and apologies: image repair theory and research
230 cited
  • 2004Place branding: Overview of an emerging literature197 cited
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