CHOICE OF TRANSPORTATION MODE – A THEORETICAL STUDY

Nabihah Kamarudin · Gobi Krishna Sinniah

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Transportation Planning and Optimization Urban Transport and Accessibility Transportation and Mobility Innovations

Abstract

Inefficient public transport is considered a normal problem in any city or country. The motivations of transportation users determine their choice of transportation mode. This paper is aimed to identify the reasons behind the choice of transportation mode among daily commuters. Specifically, this paper observes the quality of public transport offered towards the users and how it affects their decision on the transportation mode. To understand their motivations, a literature review study has been conducted to interpret their preferences on the quality of public transport. The result shows the indicators that can be measured in the quality of public transport. Several past kinds of research have discussed the measures in solving issues related to public transport to encourage people to use the service given.

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2007Service Quality Attributes Affecting Customer Satisfaction for Bus Transit 2018Public Transport Accessibility: A Literature Review 2014Tourist use of public transport at destinations – a review 2006SAFETY AND SECURITY IMPROVEMENT IN PUBLIC TRANSPORTATION BASED ON PUBLIC PERCEPTION IN DEVELOPING COUNTRIES 2014Mode Choice between Private and Public Transport in Klang Valley, Malaysia 2016The Determinants of Tourist Use of Public Transport at the Destination 2017Why Public Bus is a Less Attractive Mode of Transport: A Case Study of Putrajaya, Malaysia 2014User Perceptions of Rail Public Transport Services in Kuala Lumpur, Malaysia: KTM Komuter

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