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Impact of Mobile Banking Application Interactivity on Consumer Engagement
16 references·12 citing·48 second hopsampled
Impact of Mobile Banking Application Interactivity on Consumer Engagement (2021)Impact of Mobile Banking Application Inte…What drives brand love for natural products? The moderating role of household size (2020)What drives brand love for na…Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach (2020)Unusual purchasing behavior d…Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020)Point of adoption and beyond.…An innovation resistance theory perspective on mobile payment solutions (2020)An innovation resistance theo…Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective (2018)Factors Affecting Mobile Paym…Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model (2018)Exploring Consumer Behavior i…The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience (2017)The impact of servicescape on…Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking (2016)Consumer adoption versus reje…Mobile banking adoption: A literature review (2014)Mobile banking adoption: A li…How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns (2013)How to reduce perceived risk …Perceived interactivity leading to e-loyalty: Development of a model for cognitive–affective user responses (2009)Perceived interactivity leadi…Conceptualizing and testing formative constructs (2009)Conceptualizing and testing f…Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Common Method Variance in IS …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Consumer innovativeness (2002)Consumer innovativenessAn assessment of consumers product, purchase decision, advertising and consumption involvement in fashion clothing (2000)An assessment of consumers pr…Impulse Buying and Stickiness Using Flow Theory: A Longitudinal Study (2025)Impulse Buying and Stickiness…Will metaverse revolutionize retail banking? Understanding user acceptance towards metaverse banking (2024)Will metaverse revolutionize …Why do consumers choose online food delivery services? A meta-analytic review (2024)Why do consumers choose onlin…Assessing Continuance Intention to Use Digital Wallet (2024)Assessing Continuance Intenti…Why do Consumers Forgive Online Travel Agencies? A Multi-study Approach (2023)Why do Consumers Forgive Onli…What Drives Consumers to Adopt Mobile Payment Apps in the Post-COVID-19 Scenario (2023)What Drives Consumers to Adop…Understanding the Determinants of Customer Intention to Use Mobile Payment (2023)Understanding the Determinant…Predicting the Intention to Adopt Innovation in Supply Chain Finance (2023)Predicting the Intention to A…Investigating the dark side of mobile bookkeeping applications: a moderated-mediation approach (2023)Investigating the dark side o…Exploring investors' willingness to use robo-advisors: mediating role of emotional response (2023)Exploring investors' willingn…Consumer Intention to Switch from Cash to Mobile Payment in Restaurants During and After Pandemic (2023)Consumer Intention to Switch …Impact of barriers of value co-creation on consumers' innovation resistance behavior: Investigating the moderation role of the DART model (2022)Impact of barriers of value c…Drives and the C. N. S. 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(1988)Web retailing adoption: exploring the nature of internet users Web retailing behaviour (2003)A structural model of fashion‐oriented impulse buying behavior (2006)Effects of Interactivity on Website Involvement and Purchase Intention (2010)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Technostress: negative effect on performance and possible mitigations (2014)Investigating the impact of social media advertising features on customer purchase intention (2018)The theory of planned behavior (1991)Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach (2019)A power primer. (1992)Virtual travel experience and destination marketing: Effects of sense and information quality on flow and visit intention (2020)Virtual Tours a Means to an End: An Analysis of Virtual Tours’ Role in Tourism Recovery Post COVID-19 (2021)Digitalization and sustainability: virtual reality tourism in a post pandemic world (2022)The Nature of the Firm (1937)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Consumers’ Resistance to Digital Innovations: A Systematic Review and Framework Development (2020)Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention (2020)Sharing of fake news on social media: Application of the honeycomb framework and the third-person effect hypothesis (2020)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)The behaviour change wheel: A new method for characterising and designing behaviour change interventions (2011)Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown (2021)Social media marketing gains importance after Covid-19 (2021)The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective (2021)An innovation resistance theory perspective on purchase of eco-friendly cosmetics (2020)Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic? (2020)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2006Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research3,226 cited
  • 2018Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model1,342 cited
  • 2014Mobile banking adoption: A literature review988 cited
  • 2020Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach853 cited
  • 2002Consumer innovativeness759 cited
  • 2016Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking692 cited
  • 2000An assessment of consumers product, purchase decision, advertising and consumption involvement in fashion clothing522 cited
  • 2020An innovation resistance theory perspective on mobile payment solutions487 cited
  • 2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention363 cited
  • 2009Perceived interactivity leading to e-loyalty: Development of a model for cognitive–affective user responses360 cited
  • 2018Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective312 cited
  • 2013How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns

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291 cited
  • 2009Conceptualizing and testing formative constructs291 cited
  • 2017The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience282 cited
  • 2020What drives brand love for natural products? The moderating role of household size243 cited
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    • 2023Investigating the dark side of mobile bookkeeping applications: a moderated-mediation approach37 cited
    • 2022Impact of barriers of value co-creation on consumers' innovation resistance behavior: Investigating the moderation role of the DART model36 cited
    • 2024Why do consumers choose online food delivery services? A meta-analytic review34 cited
    • 2023Why do Consumers Forgive Online Travel Agencies? A Multi-study Approach34 cited
    • 2023Exploring investors' willingness to use robo-advisors: mediating role of emotional response32 cited
    • 2024Will metaverse revolutionize retail banking? Understanding user acceptance towards metaverse banking28 cited
    • 2023Consumer Intention to Switch from Cash to Mobile Payment in Restaurants During and After Pandemic27 cited
    • 2023Understanding the Determinants of Customer Intention to Use Mobile Payment25 cited
    • 2023What Drives Consumers to Adopt Mobile Payment Apps in the Post-COVID-19 Scenario16 cited
    • 2024Assessing Continuance Intention to Use Digital Wallet13 cited
    • 2023Predicting the Intention to Adopt Innovation in Supply Chain Finance7 cited
    • 2025Impulse Buying and Stickiness Using Flow Theory: A Longitudinal Study6 cited