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The Determinant Factors of User Satisfaction on Ferry E-Ticket Purchase (Ferizy): Integration Of The UTAUT and IS Success Model
16 references·0 citing·46 second hop
The Determinant Factors of User Satisfaction on Ferry E-Ticket Purchase (Ferizy): Integration Of The UTAUT and IS Success Model (2021)The Determinant Factors of User Satisfact…Impact of Information Quality on Customer Perceived Value, Experience Quality, and Customer Satisfaction from Using GoFood Aplication (2021)Impact of Information Quality…An empirical investigation of enterprise system user satisfaction antecedents in Jordanian commercial banks (2021)An empirical investigation of…Technology Characteristics, Stakeholder Pressure, Social Influence, and Green Innovation: Empirical Evidence from Chinese Express Companies (2020)Technology Characteristics, S…Purchase intention and purchase behavior online: A cross-cultural approach (2020)Purchase intention and purcha…Integrating Information System Success Model (ISSM) And Technology Acceptance Model (TAM): Proposing Students’ Satisfaction with University Web Portal Model (2020)Integrating Information Syste…Identifying key factors affecting college students’ adoption of the e-learning system in mandatory blended learning environments (2020)Identifying key factors affec…E-COMMERCE DRIVERS AND BARRIERS AND THEIR IMPACT ON E-CUSTOMER LOYALTY IN SMALL AND MEDIUM-SIZED ENTERPRISES (SMES) (2020)E-COMMERCE DRIVERS AND BARRIE…Attitudes to forced adoption of new technologies in public transportation services (2020)Attitudes to forced adoption …Why do online grocery shoppers switch or stay? An exploratory analysis of consumers’ response to online grocery shopping experience (2019)Why do online grocery shopper…Evaluating E-learning systems success: An empirical study (2019)Evaluating E-learning systems…Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty (2019)Determining the impact of e-c…Evaluating the role of gamification and flow in e-consumers: millennials versus generation X (2018)Evaluating the role of gamifi…Effect of performance expectancy and effort expectancy on the mobile commerce adoption intention through personal innovativeness among Pakistani consumers (2018)Effect of performance expecta…Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings (2018)Determinants of consumers’ in…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…Assessing e‐commerce systems success: a respecification and validation of the DeLone and McLean model of IS success (2008)Assessing e‐commerce systems …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Factors influencing Internet shopping value and customer repurchase intention (2012)Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context1 (2013)Determinants of continuance intention to use the smartphone banking services (2016)The theory of planned behavior (1991)Role of Personalization in Continuous Use Intention of Mobile News Apps in India: Extending the UTAUT2 Model (2020)Antecedents and consequences of user engagement in smartphone travel apps (2021)The Role of Privacy Cynicism in Consumer Habits with Voice Assistants: A Technology Acceptance Model Perspective (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Does gamification engage users in online shopping? 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(1999)A systematic review of responsiveness to develop future research agenda: a TCCM and bibliometric analysis (2020)Analysing flow experience on repurchase intention in e-retailing during COVID-19 (2021)Online consumer shopping behaviour: A review and research agenda (2023)A Service Quality Model and its Marketing Implications (1984)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)A Study of Relationship Among Service Quality of E-Commerce Websites, Customer Satisfaction, and Purchase Intention (2020)INNOVATION OF BUSINESS AND MARKETING PLAN OF GROWTH STRATEGY AND COMPETITIVE ADVANTAGE IN EXHIBITION INDUSTRY (2020)Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience (2023)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Systematic Review of the DeLone and McLean Model of Information Systems Success in an E-Learning Context (2010–2020) (2021)Mobile learning acceptance in social distancing during the COVID ‐19 outbreak: The mediation effect of hedonic motivation (2021)Towards a Sustainable Adoption of E-Learning Systems: The Role of Self-Directed Learning (2022)Diffusion of Innovations 1 (2019)What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention (2021)What drives Taobao live streaming commerce? The role of parasocial relationships, congruence and source credibility in Chinese consumers’ purchase intentions (2022)The Role of Social Media in Shaping Public Opinion and Its Influence on Economic Decisions (2023)Modelling the acceptance of e-learning during the pandemic of COVID-19-A study of South Korea (2021)Satisfaction with online learning in the new normal: perspective of students and faculty at medical and health sciences colleges (2021)The addiction behavior of short-form video app TikTok: The information quality and system quality perspective (2022)A modified UTAUT model for the acceptance and use of digital technology for tackling COVID-19 (2021)Drivers Influencing the Adoption Intention towards Mobile Fintech Services: A Study on the Emerging Bangladesh Market (2022)Pursuing Long-Term Business Performance: Investigating the Effects of Financial and Technological Factors on Digital Adoption to Leverage SME Performance and Business Sustainability—Evidence from Indonesian SMEs in the Traditional Market (2023)
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References

  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 2019Evaluating E-learning systems success: An empirical study1,349 cited
  • 2020Purchase intention and purchase behavior online: A cross-cultural approach635 cited
  • 2008Assessing e‐commerce systems success: a respecification and validation of the DeLone and McLean model of IS success615 cited
  • 2020Identifying key factors affecting college students’ adoption of the e-learning system in mandatory blended learning environments164 cited
  • 2019Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty158 cited
  • 2018Effect of performance expectancy and effort expectancy on the mobile commerce adoption intention through personal innovativeness among Pakistani consumers114 cited
  • 2019Why do online grocery shoppers switch or stay? An exploratory analysis of consumers’ response to online grocery shopping experience111 cited
  • 2018Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings109 cited
  • 2018Evaluating the role of gamification and flow in e-consumers: millennials versus generation X84 cited
  • 2021An empirical investigation of enterprise system user satisfaction antecedents in Jordanian commercial banks73 cited
  • 2020Technology Characteristics, Stakeholder Pressure, Social Influence, and Green Innovation: Empirical Evidence from Chinese Express Companies68 cited
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E-COMMERCE DRIVERS AND BARRIERS AND THEIR IMPACT ON E-CUSTOMER LOYALTY IN SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
63 cited
  • 2021Impact of Information Quality on Customer Perceived Value, Experience Quality, and Customer Satisfaction from Using GoFood Aplication47 cited
  • 2020Attitudes to forced adoption of new technologies in public transportation services43 cited
  • 2020Integrating Information System Success Model (ISSM) And Technology Acceptance Model (TAM): Proposing Students’ Satisfaction with University Web Portal Model38 cited
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