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Measuring creativity: role of service quality management, knowledge sharing and social interaction
16 references·2 citing·46 second hop
Measuring creativity: role of service quality management, knowledge sharing and social interaction (2022)Measuring creativity: role of service qua…Top management knowledge value, knowledge sharing practices, open innovation and organizational performance (2019)Top management knowledge valu…The importance of human-related factors on service innovation and performance (2019)The importance of human-relat…Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions (2019)Instagram and YouTube blogger…It’s mine! Psychological ownership of one’s job explains positive and negative workplace outcomes of job engagement. (2018)It’s mine! Psychological owne…Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance (2017)Knowledge sharing in supply c…Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice (2017)Examining social capital, org…Work environment and atmosphere: The role of organizational support in the creativity performance of tourism and hospitality organizations (2015)Work environment and atmosphe…The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country (2015)The interplay of counter-conf…Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model (2015)Service quality perception an…Social interaction, convenience and customer satisfaction: The mediating effect of customer experience (2014)Social interaction, convenien…Co‐opetition, distributor's entrepreneurial orientation and manufacturer's knowledge acquisition: Evidence from China (2010)Co‐opetition, distributor's e…Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions (2007)Effects of extrinsic and intr…Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Understanding knowledge shari…Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Behavioral Intention Formatio…Awakening employee creativity: The role of leader emotional intelligence (2003)Awakening employee creativity…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A comprehensive analysis of service quality: a systematic literature review (2024)A comprehensive analysis of s…Low-Cost Airlines Not So Low-Cost – Exploring the Relationships among Travel Motivation, Service Quality and Satisfaction: The Moderating Roles of Perceived Value (2023)Low-Cost Airlines Not So Low-…Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Emotional Intelligence (1990)DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE. (1994)Bringing humility to leadership: Antecedents and consequences of leader humility (2005)Does leadership need emotional intelligence? (2009)Leadership, affect and emotions: A state of the science review (2010)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The theory of planned behavior (1991)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Knowledge sharing: A review and directions for future research (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Encouraging knowledge sharing among employees: How job design matters (2009)Why a Central Network Position Isn't Enough: The Role of Motivation and Ability for Knowledge Sharing in Employee Networks (2011)The effects of individual motivations and social capital on employees’ tacit and explicit knowledge sharing intentions (2012)Self-Efficacy: The Exercise of Control (1999)Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities (2007)Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator (2010)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages (2018)Extension of technology continuance theory (TCT) with task technology fit (TTF) in the context of Internet banking user continuance intention (2020)FinTech in COVID-19 and Beyond: What Factors Are Affecting Customers’ Choice of FinTech Applications? (2020)An Index of Factorial Simplicity (1974)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Hospital service quality evaluation: an integrated model based on Pythagorean fuzzy AHP and fuzzy TOPSIS (2019)A study on factors affecting service quality and loyalty intention in mobile banking (2020)Influence of social networking sites on life satisfaction among university students: a mediating role of social benefit and social overload (2020)Coefficient Alpha and the Internal Structure of Tests (1951)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities and strategic management (1997)Knowledge sharing and innovation: A systematic review (2020)Peer knowledge sharing and organizational performance: the role of leadership support and knowledge management success (2020)Knowledge-based HRM practices and innovation performance: Role of social capital and knowledge sharing (2021)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)The commercialization of social media stars: a literature review and conceptual framework on the strategic use of social media influencers (2020)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)Trust me, trust me not: A nuanced view of influencer marketing on social media (2021)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)A bibliometric analysis of corporate social responsibility in sustainable development (2020)Extending the resource and knowledge based view: A critical analysis into its theoretical evolution and future research directions (2021)Business Strategies and Competitive Advantage: The Role of Performance and Innovation (2022)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2005Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate14,341 cited
  • 2006Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories3,171 cited
  • 2019Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions1,646 cited
  • 2007Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions1,342 cited
  • 2019Top management knowledge value, knowledge sharing practices, open innovation and organizational performance678 cited
  • 2003Awakening employee creativity: The role of leader emotional intelligence665 cited
  • 2017Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance514 cited
  • 2015Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model357 cited
  • 2015The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country295 cited
  • 2014Social interaction, convenience and customer satisfaction: The mediating effect of customer experience226 cited
  • 2010Co‐opetition, distributor's entrepreneurial orientation and manufacturer's knowledge acquisition: Evidence from China

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220 cited
  • 2015Work environment and atmosphere: The role of organizational support in the creativity performance of tourism and hospitality organizations198 cited
  • 2017Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice198 cited
  • 2019The importance of human-related factors on service innovation and performance196 cited
  • 2018It’s mine! Psychological ownership of one’s job explains positive and negative workplace outcomes of job engagement.194 cited
  • Cited by

    • 2024A comprehensive analysis of service quality: a systematic literature review24 cited
    • 2023Low-Cost Airlines Not So Low-Cost – Exploring the Relationships among Travel Motivation, Service Quality and Satisfaction: The Moderating Roles of Perceived Value24 cited