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On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare
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On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare (2021)On Designing a Socially Optimal Expedited…Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive (2021)Pooled vs. Dedicated Queues w…Rational Queueing (2016)Rational QueueingImplications of Hyperbolic Discounting for Optimal Pricing and Scheduling of Unpleasant Services That Generate Future Benefits (2013)Implications of Hyperbolic Di…Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions? (2011)Pricing Services Subject to C…Usage Restriction and Subscription Services: Operational Benefits with Rational Users (2008)Usage Restriction and Subscri…Partitioning of Servers in Queueing Systems During Rush Hour (2008)Partitioning of Servers in Qu…To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)To Queue or Not to Queue: Equ…Equilibrium Threshold Strategies: The Case of Queues with Priorities (1997)Equilibrium Threshold Strateg…Optimal Workload Allocation in Open Networks of Multiserver Queues (1992)Optimal Workload Allocation i…Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Optimal Incentive-Compatible …Perspectives on Queues: Combining Queues is Not Always Beneficial (1987)Perspectives on Queues: Combi…OR Forum—Perspectives on Queues: Social Justice and the Psychology of Queueing (1987)OR Forum—Perspectives on Queu…Resource Sharing for Efficiency in Traffic Systems (1981)Resource Sharing for Efficien…Duopoly pricing and waiting lines (1978)Duopoly pricing and waiting l…On Partial Equilibrium in a Queuing System with Two Servers (1976)On Partial Equilibrium in a Q…Optimal Priority-Purchasing and Pricing Decisions in Nonmonopoly and Monopoly Queues (1974)Optimal Priority-Purchasing a…The Regulation of Queue Size by Levying Tolls (1969)Matrix-Geometric Solutions to Stochastic Models (1984)Information Sharing and Supply Chain Coordination (2003)On the Value of Commitment and Availability Guarantees When Selling to Strategic Consumers (2008)On-Demand Service Platforms (2016)Traffic Delays at Toll Booths (1954)Understanding the Roles of the Customer and the Operation for Better Queue Management (1994)The Effects of Queue Structure on Attitudes (2002)On measuring fairness in queues (2004)Stochastic Service Systems. (1963)On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process (1971)Optimal Leadtime Differentiation via Diffusion Approximations (2004)Self‐Selecting Priority Queues with Burr Distributed Waiting Costs (2015)Equilibrium Strategies in M / M /1 Priority Queues with Balking (2018)Optimum Location in Spatial Competition (1941)Strategy and Market Structure (1960)Endogenous Quality Differentiation in Congested Markets (1991)EMPIRICAL STUDIES OF GASOLINE RETAILING: A GUIDE TO THE LITERATURE (2011)Price Competition Under Mixed Multinomial Logit Demand Functions (2013)An Equilibrium Queuing Model of Bribery (1985)Herd Behavior and Investment (1988)A Simple Model of Herd Behavior (1992)Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes (2011)Signaling Quality via Queues (2011)Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers (2012)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Competition in two-sided markets (2006)Two-sided markets: a progress report (2006)Price Commitments with Strategic Consumers: Why It Can Be Optimal to Discount More Frequently … Than Optimal (2015)OM Forum—New Opportunities for Operations Management Research in Sustainability (2018)Product Price, Quality and Service Decisions under Consumer Choice Models (2019)Queueing Systems. Volume 1: Theory (1975)Queueing Systems Volume 1: Theory. (1976)Research Bibliography—Stochastic Dominance: A Research Bibliography (1982)An introduction to queueing theory (1993)On Pooling in Queueing Networks (1998)Waiting for Service: The Relationship between Delays and Evaluations of Service (1994)Consumer Value: A Framework for Analysis and Research (1999)Understanding Service Convenience (2002)Capacity Choice and Allocation: Strategic Behavior and Supply Chain Performance (1999)Pricing of Conspicuous Goods: A Competitive Analysis of Social Effects (2005)Food Delivery Service and Restaurant: Friend or Foe? (2019)Labor Welfare in On-Demand Service Platforms (2021)
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References

  • 2003To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems1,052 cited
  • 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
  • 1987OR Forum—Perspectives on Queues: Social Justice and the Psychology of Queueing460 cited
  • 2016Rational Queueing256 cited
  • 1981Resource Sharing for Efficiency in Traffic Systems178 cited
  • 1997Equilibrium Threshold Strategies: The Case of Queues with Priorities131 cited
  • 2011Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?121 cited
  • 1987Perspectives on Queues: Combining Queues is Not Always Beneficial98 cited
  • 1974Optimal Priority-Purchasing and Pricing Decisions in Nonmonopoly and Monopoly Queues91 cited
  • 1976On Partial Equilibrium in a Queuing System with Two Servers85 cited
  • 1978Duopoly pricing and waiting lines79 cited
  • 2008Usage Restriction and Subscription Services: Operational Benefits with Rational Users64 cited
  • 2013Implications of Hyperbolic Discounting for Optimal Pricing and Scheduling of Unpleasant Services That Generate Future Benefits62 cited
  • 1992Optimal Workload Allocation in Open Networks of Multiserver Queues56 cited
  • 2021Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive

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38 cited
  • 2008Partitioning of Servers in Queueing Systems During Rush Hour21 cited
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