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When Women Were Switches: Technology, Work, and Gender in the Telephone Industry, 1890-1920
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  • 1997Elaborations, Revisions, Dissents: Alfred D. Chandler, Jr.'s,The Visible Handafter Twenty Years112 cited
  • 1995Culture and the Practice of Business History101 cited
  • 2002Transporting the Subject: Technologies of Mobility and Location in an Era of Globalization99 cited
  • 2008Gossip, Letters, Phones47 cited
  • 2019Literature, Print Culture, and Media Technologies, 1880–190030 cited
  • 2002Rationality, Agency, Contingency: Recent Trends in the History of Technology23 cited
  • 2000Opening Black's Box: Rethinking Feedback's Myth of Origin20 cited
  • 2020Media Distortions19 cited
  • 2015Taming Noisy Women10 cited
  • 2011‘Purity as life’: H.J. Heinz, religious sentiment, and the beginning of the industrial diet9 cited
  • 2014Hazardous digits: Telephone keypads and Russian numbers in Tbilisi, Georgia3 cited

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