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This chapter is designed to assist students and new workers to understand the nature, dynamics and functioning of human service organisations. After establishing why the context of organisations is important to the conduct of human service work, we explore key concepts related to organisations and key challenges of working in organisations, particularly but not wholly emerging from the contemporary context. Finally, the chapter discusses a number of important issues involved in being an employee, and hence being managed, before briefly discussing several issues related to managing ourselves.
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