article Share on Introduction Authors: Kalle Lyytinen Case Western Reserve University, Cleveland, OH Case Western Reserve University, Cleveland, OHView Profile , Youngjin Yoo Case Western Reserve University, Cleveland, OH Case Western Reserve University, Cleveland, OHView Profile Authors Info & Claims Communications of the ACMVolume 45Issue 12December 2002 pp 62–65https://doi.org/10.1145/585597.585616Published:01 December 2002Publication History 257citation5,872DownloadsMetricsTotal Citations257Total Downloads5,872Last 12 Months71Last 6 weeks1 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access
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