Mismatch between lower performance and higher trust in the civil service: Can culture provide an explanation?

Hasan Muhammad Baniamin · Ishtiaq Jamil · Steinar Askvik

44 citations0/0 files storedInternational Political Science Review

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Culture, Economy, and Development Studies Corruption and Economic Development Political Conflict and Governance

Abstract

The existing literature on institutional trust leads us to expect that institutional trust is determined by institutional performance. In the context of three South Asian countries (Bangladesh, Nepal and Sri Lanka), we find the opposite – that despite poor performance of the civil service, there is high institutional trust. In this study we examine whether such mismatch can be explained by an authoritarian cultural orientation, which generates unquestioning obedience and loyalty and may contribute to inflated institutional trust in the civil service of these countries.

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References

1993Making democracy work: civic traditions in modern Italy 1997Individual-Level Evidence for the Causes and Consequences of Social Capital 2001Social capital, civil society and development 2005Cultures and organizations: software of the mind 2000Modernization, Cultural Change, and the Persistence of Traditional Values 2005All for All: Equality, Corruption, and Social Trust 2008What Is Quality of Government? A Theory of Impartial Government Institutions 2001What Are the Origins of Political Trust?

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2021Effects of representative bureaucracy on perceived performance and fairness: Experimental evidence from South Asia 2024Local governmentsʼ accountability and public trust in Nepal: Does participation make a difference?2020How culture may nurture institutional trust: Insights from Bangladesh and Nepal 2020Representative and responsive bureaucracy in Nepal: a mismatch or a realistic assumption?2023Longitudinal Examination of Trust in Public Administration during the COVID-19 Pandemic

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